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February 2024 by leeann W
I was having problems with voucher after telling me they would hold my clothes they put them all back.
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January 2024 by Soap io
Rude staff
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January 2024 by Jacob Janowski
Fun and awkward crowd lol. No comment.
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January 2024 by Jackson Austin
Large department store in Tacoma Mall. Great time to shop, wide variety of clothing and household items. After seasons discounts are exceptional.
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January 2024 by Joshua Akramoff
Took 40 min to return 2 shirts.Does anyone shop here anymore?
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January 2024 by Steve Terry
I haven't been a big JC penny's fan for a while. But this place brought me a little closer to where I was. We will be back.
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January 2024 by A.A. Moreland
Just keep getting more and more expensive...EDIT: Telling me to come during a sale is barely a bandaid on a hemoraging wound, Dude... If this is how you look at it when a customer complains about your price gouging when I was once an avid customer, then I guess we'll just wait until you go the way of RadioShack, Toys R Us, CircuitCity, Ponderosa, Payless, Food Town Foods, and all of the other relics of the 90s that gen X, Mil, and Zoom are scrubbing from the hodgepodge of useless stores just out to take our money. ?That was your big response? I'll make sure not to be back, and remind friends and family not to until we see price drops. >_>
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January 2024 by Carissa
Employees were rude and disrespectful and need to learn to treat customers better.
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December 2023 by lori caban
I find that people that work there a a bit on the crotchity side
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December 2023 by Keith Bare
They are having a great sale
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December 2023 by Cherisse Hayden
Walking the mall for exercise and stopped into JC Penny and bought a purse. It was on sale so it was a score!
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December 2023 by Jen Farster
It was super busy, the line was long. One of my items, which was a clearance item, wouldn't scan. Upc was not found. Despite the people in line behind me complaining, my checker was amazing. He kept in good spirits, made jokes, and apologized to the line behind me numerous times. All with a smile on his face. I can't quite remember his name, it was unique, close to Travis. He was great, reminded me a lot of my husband, only 20 years younger. Thank you ?
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December 2023 by Rose
Very nice store clean and staff was friendly and attentive.
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December 2023 by Don peters (Donnyd)
They didn't have any Levies boot cut. I was wearing a pair I had bought there, yet the salesman stated "we don't carry boot cut" go figure!
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December 2023 by Michelle e
My cashier was amazing!
