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February 2024 by Nathaniel K.
I cannot recommend this jiffy lube store enough. The staff were incredibly helpful and hard working. They made this the quickest, easiest oil change I have ever received. The manager, Jordan, is a phenomenal worker and has excellent customer service skills. In a world that is hard to fine honest, hard working individuals who also possess excellent customer service skills, I feel like I found a true diamond in the rough. I will definitely be back and suggest you use them for all your vehicle maintenance needs
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February 2024 by Tobias Goodman
My attendant was exceptional. Give her a raise!
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February 2024 by Digital Sunset
After telling the manager there that I was a new driver, he brought me out of my car and showed me what was under my hood, explained where was what and what it does! I'm so grateful to have a crew who was kind, helpful and informative. I wish I got their names so I could give them all a proper shout out! Thank you guys so much <3
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February 2024 by Lee Oaks
I pulled up at 447pm my car was overheating. I just bought it and came directly to get all fluids checked and everything. So i know where i stand. And my power stearing was gone so i could barely stear in there. So i pulled in and car was clearly overheating. A girl yelled at me turn your car off lift your hood. At 515pm im still sitting there and not one of the 4 people standing around has said a word to me yet. Some other guy pulls up behind me and they all come out at once to talk to him and said let me get this girl moved and you can pull right in. So after sitting there a half hour. The black guy with dreads comes to my window a b d ssys sorry but were not able to help you today DUE TO LIABILITY! I said you clearly see i was overheaten. I cant drive my csr. You wait 30 minutes to tell me. What am i suppose to do? How do i get home? You cant just leave me stranded. How can you be SO COLD. I DONT KN I W WHAT YO DO! AT THIS POINT IM CRYING AND HE SAYS. PLEASE move your car maam! IHE WAS SO RUDE, SO COLD, UNPROFESSONAL. Its so freexing out and i had to walk all the way home thru a terrible neighborhood. Its cold, im scared to death and frustrated anyone would have NO COMPASSION FOR ANITHER HUMAN. I dont know whst to do!
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February 2024 by Cameron Gilbert
Always fast service and the staff is great.
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January 2024 by ambrose wambui
Keep shining ?
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January 2024 by Samantha Preciado
Great service as always. I've been coming to this location for close to 8 years. Today was exceptional so I wanted to shout out T (Trelane? Is his full name)& his team. Keep up the terrific work. I'll see you next time for my oil change
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January 2024 by Julie Bramble
Having worked in customer service for many years I was very impressed with the manager Steve Shepard. I felt like a V.I.P. I enjoyed watching him interact with the crew. His communication skills were excellent.⭐⭐⭐⭐⭐
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January 2024 by Brad Summers
I've been going to this Jiffy Lube for the last couple of years. The crews communication with each other is outstanding. Steven has great leadership skills. He always treats me with politeness and answers all my questions. Definitely one of the top 3 in Pierce County. Keep up the good work guys and gals!
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January 2024 by D Smith
Very respectful.
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January 2024 by Aj Johnson
So everybody knows how cold it is today right? Almost all equipment was or is frozen, But they were really polite about everything and even gave me directions. There was this old guy that came banging on the bay doors and was really rude to the only two employees working. I asked who he was and they told me he was a DM named Tony....so Mr Tony I will not bring services your way as long as your treating employees like that! They are literally working in hazardous weather and you didn't even check on them. He just demanded them to do things and then left them....nope I'll take my business elsewhere and I hope everyone else follows because I can't get behind someone such as me Tony that doesn't seek good environment do the employees that make that business.
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January 2024 by Bridgette Johnson
Manager Trenale was courtius, fast and polite. I will be back, thank you Trenale. Demondre, (Duke), you rock!
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January 2024 by Izahar Bahar
Very friendly service and quickly work
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January 2024 by Kevin Lew-Hailer
The branch manager Jose helped me and was able to trouble shoot me through some issues that I had. He took the time to explain to me while also getting my oil changed very quickly. Thank you! This was an extremely smooth experience for me
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January 2024 by Carolyn Waiters
They did an xcellent job on my Acura
