Journeys Kidz is a shoe store that consistently provides excellent customer service, according to multiple customer reviews. Customers have praised the friendly and helpful staff, who go above and beyond to assist with exchanges, refunds, and finding the right size shoes. The reviews highlight the exceptional service provided by employees like DEZ and Jordan, who demonstrate genuine care and exceptional customer service skills. Customers appreciate the welcoming atmosphere and the staff's patience, particularly when dealing with young children. Overall, Journeys Kidz is known for its outstanding customer service, making it a popular choice for families in need of quality footwear.
Came here and needed some shoes DEZ gave the most amazing experience with genuine care and customer service. Thank you DEZ!!!!
November 2023
The staff member there was actually super helpful when we came in for new boots for my kid.
July 2023
Accidentally got my daughter the wrong size shoes (they grow so fast!) and went in to exchange them. The salesperson was so friendly and helpful it made the whole thing a breeze. I really appreciated the excellent customer service.
