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December 2023 by Dean C.
Just got my glasses fix lickty split , personable, honest, and quick. Fare pricing too
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September 2023 by Tammy Byers
My granddaughter broke her glasses. We were desperate she needs them to see and school. She fixed them like new. My baby can see again. This lady is beautiful inside and out. Exceptional service.
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September 2023 by Kate
went in for a minor repair and was out within a few minutes. great service!
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July 2023 by Matty C.
please avoid this place at all costs! especially if your glasses are over $200. with my glasses being $1300 they look cheap as ever with her horrible repair skills. shes not equipped do not go here!
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May 2023 by Joseph kelley
Dee is a wonderful lady and fixed my glasses cheap and quickly. Will be going to her for my next set of glasses.
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April 2023 by Shannon H.
I was amazed on how quickly my Gucci Shades were fixed. It was a complicated task but was finished on time and correctly.
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February 2023 by Honesty First
My grandson broke my sunglasses. My son took them to Just Fix It for repair. I was ecstatic to get them back. Not more than two or three weeks later, they were broken again in the exact same place. They simply glued them back together or whatever they did. I don't know what they used but, clearly it was a temporary fix. What they should have done is replace the hinges on both parts of the glasses so they wouldn't break again. That didn't happen. I didn't know about the 90-day warranty or I probably would have taken them back. I won't be driving all the way to Tacoma for a botched repair job. I just hope they didnt charge my son too much. What a scam!
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January 2023 by Honesty F.
My grandson broke a pair of my sunglasses. My son took them there for repair. I was ecstatic because they aren't cheap glasses. Well, when I got them back, they were fixed HOWEVER, within a couple days they were broken again in the same place. I didn't know about the 90-day warranty but, when I tell you they usd glue to fix them I kid you not. I don't know what kind of cheap glue it was but, I won't be driving to Tacoma for another repair. They must be in the business of ripping people off...it's a HARD PASS for me!
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January 2023 by Ellie Moore
I had an emergency when the arm of my glasses broke. I have very bad vision m(my prescription is -13.25) and cannot function without my glasses. I couldn't find my back up pair.I called, panicking, and even though she didn't have any available appointments, she made time for me. She replaced both arms. It was $49 and for me, that was more than reasonable. A new pair of glasses is around $700 for vision as bad as mine.She is a very kind woman and the work she did was quick. Normally, she needs 24 hours. Totally reasonable. In my case though, she was finished in 30 minutes. I was in a serious pinch and I am so incredibly grateful to her for acting quickly when she didn't have to.I will be returning if i ever need another repair. I will recommend her to anyone and everyone.
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October 2022 by John Cel Pinzon
Worst customer service ever. Called them like 10 times, on multiple days and have gone to the place which is like 30 min away and they’re always closed. They never gave me an update and I never got a return call it’s been almost 2 weeks since I dropped off my glasses to get fixed.
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October 2022 by Dawayne Zazeski
This is by far and away, the best customer service I’ve ever had in my life!The world needs more people like this!She is an absolute sweetheart, and definitely took care of me on the spot! (which I did not expect!)The price was way more than fair!Let’s all just all realize, that “Eye-site” is very very precious!!!! ??I cannot say enough good things about my experience there today!!! ???Keep in mind, she is just one person and trying to help you guys in anyway she can, she can only do so much. ???Thank you so much!!!!! ???❤️❤️?
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October 2022 by Kevin P.
The glasses shop had me in and out quick and easy while also handling other appointments! Friendly staff and I'll be back soon! My frames no longer fall off my face!
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May 2022 by Benjamin Batie
I thought my glasses were done amazing they fixed them at a great price and great service
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December 2021 by Michelle Tur Ner
I would not recommend this company at all! I am very disappointed! This service was recommended to me by my eye doctor. I took my daughter’s glasses in last Wednesday and were told that she would be out of the office on Thursday but they would be fixed by Friday. I told her that was great because my daughter had her drive test on Sunday I needed to have her glasses. I called Friday after work and left a message and had no response. They are closed Saturday through Monday so I called back on Tuesday, day six, and left a message. They called me back on Wednesday and told me that they would be fixed by Thursday, day eight. I tried to come Thursday after work but traffic was rough I call just before five and said that my GPS said I would be there by 5:32 and I was wondering if somebody could possibly stay a couple minutes later to meet with me. Nobody called me back I still drove there and they were closed. I went back today after work and called and left a message that I would be there by 5:15. I arrived at 5:15 and the owner was walking out to her car saw me and left anyways. They are supposed to be open until 530. When I called again the voicemail says that their office will be closed until January 7! That will be 30 days! I highly regret bringing my glasses here and more so I regret paying in advance! I do not recommend anyone go here
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November 2021 by Terry Beck
These people are completely inept. I called and talked to a woman who told me to make an appointment to drop off my glasses for repair. I have called over and over again for two weeks now. They will not return my calls. I will be using a mail order eyeglass repair service instead. DON'T BOTHER WITH THESE PEOPLE!