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June 2025 by Tyrone Rogers
Worst Key Bank in the area! Tellers are lazy and do not want to find the answers for customers.
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February 2025 by Seday Sanchez
Banking here for years , I deposited $200 on sat . The atm door went up and down for about 3 mins and eventually just took my $200 and didn’t deposit into my account, I took my card out and hit the deposit button again and it said cash or check deposits are not available. Flash forward to Tues I made another deposit of $50 and the same thing happened I don’t think they had it serviced since I came the 1st time just reset the machine. I made and appointment about the $200 and the $50 . About 3 minutes before the appointment the $200 was deposited . But said there is nothing they can do without the $50 receipt , even though I have videos of both transactions messing up . I hate to leave key after being here for more than 10 years but this ain’t alright at all
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November 2024 by Stacy N
Don’t want to try and help with things other banks help with no questions. Just sent me around saying that’s not something they can do.
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November 2023 by Lee Roberts
Slowest bank I've ever been to. EXTREMELY SLOW
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September 2023 by Nicole Johnson
I'm standing in a long line waiting to be helped and a lady comes in asked the security guard if she could ask a teller a question about a deposit and the security guard tells the Lady to go up to the front of the line cutting everyone else that's been waiting their turn to ask the question. Not cool you guys already move slow with only having two teller's available on a Friday. No reason for that to of happened.
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September 2023 by Robert Keen
Tellers here are very sharp and friendly ?.
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July 2023 by Mickey B
Attentive employees and good service
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February 2023 by shawn clark
I look forward to visiting this branch. The teller Harriet has to be the classiest, most friendly and helpful I can remember, (& beautiful too).
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July 2022 by Craig Reichel
Small but well staffed location. One drive up ATM and two other drive up service lanes. Never had a long wait for service here and during the day they usually have three people working inside. The parking lot is huge for the building size. Easily accessible from 19th.
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June 2022 by Bon Val
The drive-thru line was long, so we just parked right in front and went in. It was around 3:30 on a Tuesday and the lobby only had 3 people. I was able to make my transaction within a few minutes. I was in and out in no time. Faster than the line of cars in drive-thru. Sometimes it pays to just get out of the car and go inside, if you are able.
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June 2022 by Kee Norman
THIS IS ONLY BRANCH THAT PICKED UP THE PHONE.BRIDGEPORT BR. NO WAY, AND US BANK 19TH MILDRED TERRIBLEALSO
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May 2022 by D K
Slowest bank ever. I despise the fact that my job uses Key bank for corporate deposits. There should be a separate line for business' that are only making corporate deposits. Your making busines' who need to get back to their stores wait while people are getting services they could very easily do themselves electronically.
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November 2021 by Emalee Johnson
It's sad when you go into a customer service place and the workers are so rude, and especially people you trust with your funds. Not one greeting except " over here maam" almost a silent transaction except what I would tell her. The friendliest person in the bank was the security guard and I feel bad she has to be around that negative vibe. Only reason you got a star from me was because of her.
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June 2021 by Kaila Boone
Absolutely and hands down THE WORST CUSTOMER SERVICE. IM VERY VERY DISGUSTED AT THE AGENT I JUST SPOKE TONII and that’s exactly whooo on
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June 2021 by Brandez Sellers
Very bad & unprofessional customer service & not helpful @ all the two ladies that worked on the morning of may 22 2021 besides 84 branch was top notch.
