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February 2024 by Rich Mcdaneld Jr (Rich)
Nice people my truck was to take 5 days it's been least 10 days so far
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February 2024 by DEBBIE McCutchen
Very knowledgeable. Did not treat me like a number. Explained everything to me. Staff was very nice and accommodating.
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December 2023 by Ree S.
I'm pleased to say I haven't need any repair in years and years (I still haven't) but my husband and daughter have. With every business that we've 'visited' lately, I would not recommend except Kimballs. The guys I spoke with were helpful, polite and treated us with respect. No excuses for why the repair is being delayed, which seems to be a good to for every repair shop lately, with these guys there were NO delays. Would highly recommend.
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December 2023 by Nancy D.
Took my car to Kimball's after being rear ended and they had me in quickly, worked with the rental car place to get me picked up onsite and I was able to leave the rental at Kimball's afterward. The work they did was quality and so fast - I thought I would have to have it in the shop for 4-5 days, but they turned it around in just 2 days. Lovely gal at the front desk too - very sweet! Highly recommend!
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December 2023 by Sonja Johnson
Someone at lakes damaged my car while it was repaired there ! And sinceI did not see the damage right away.When I picked my car up. And talked to them a day later .They told me , it did not happen there .But that is a lie for sure. Because my car was not parked anywhere near .So sameone could hitmy car from the back.It was there doing. And no one was going to own upto it .So dishonest. I Will not go back !They will pay for it one day !!It will not go unpublished !!!
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November 2023 by Kaylena Satiacum
I was blown away by the extra mile Lakes Body Shop did with my Jeep... They deserve more than 5 stars. They got me in immediately for a quote for the damage done to my vehicle, by an uninsured motorist. They ordered the parts quickly and got me in for repairs timely. They had a rental vehicle for me for only $20/day (literally can not beat that). The got the work done in 1 day, instead of the quoted 2. The cost came in $300 CHEAPER than they quoted [when does that EVER happen with mechanics]. When I got my Jeep back, to my surprise, they washed it and vacuumed it! On top of all of the staff being very kind and professional. Lakes Body Shop sets the example on how business SHOULD BE DONE and beyond. Highly recommend and I will be back, if ever needed. Fingers crossed, I do not need collision repairs in the future though.
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October 2023 by Austyn Thorsen
I’m giving this company 5 starts due to their willingness to ensure customer satisfaction.I rarely write reviews, so that says something.My car was hit while parked, and they were able to get me in quickly where other places had a long wait time, or just weren’t close by.Tom helped me and he was very reassuring that I and my car would be taken well care of.And they did. Tom, Tyler and the woman at the front desk were all very friendly.Initially, there was some minor communication errors (we all make mistakes), but they went above and beyond to make sure I was a satisfied customer and for that, I wanted to come on here and give them this review and to say thank you. So thanks everyone! Getting car repairs is never fun, but they certainly did their best to ease my burden. Also, their turn around time is pretty dang fast.Service: Painting
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September 2023 by Jeanne Oak
They did an excellent job on restoring my banged up jeep. Even though it was an older car, it looked better than new.Highly recommend them.Services: Painting
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August 2023 by Ricky Chang
Customer service is top notch.Whole team was friendly and awesome to work with. Brought in our mazda cx50 from rear end damage, and the Lakes team did a phenomenal job. No corner cutting, replacing what needs to be replaced. Full transparent and trustworthy. Would not hesitate to do business with them again.
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August 2023 by Jessica Vandewater
Tylere went ABOVE & BEYOND!! I will ONLY go to Lakes Body Shop :) Thank you for taking care of my car and making me a SUPER HAPPY customer !! Excellent work !!!Service: Auto detailing
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July 2023 by Mac Lecter
Dan Lathrop earned you this rating of one star. I wish I could give a zero-star rating, but since I cannot, my rating is one star. Please, save us all from your customary “we're sorry that you feel that way" response. The fact is that Dan was extremely unprofessional in purposefully giving false information to my insurance carrier (a completely different vehicle), which caused even further delays. His response was, “Whatever happened is irrelevant. We were able to come to an agreement for me to get the information to them by email, and that is what I did.”Apparently, you didn't, Dan. How you sleep at night is beyond me. Maybe your goal is for termination of your employment. Who knows, but this will forever be a stain on your employer's image, Dan. Needless to say, I hope this helps anyone else with their decision to use or not use this company, its poor excuse for employees, lack of professionalism, and poor customer service.
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July 2023 by Diane Flint
I couldn’t be happier with my experience with Lakes Body Shop. Their estimate came in at nearly half of another shop’s $1,500 estimate and they charged almost exactly what they estimated within the time they said it would be done. Everyone was professional and courteous and Jet was very friendly and did a great job detailing my car. Thank you!!
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May 2023 by Cindy Fischer
Great service, quality work.. I would definitely recommend this shop!
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May 2023 by J
I was recommended this place from where I bought my car from. Just needed some small things done. My grill from one person, a door ding from a second person, and decals removed. Before dropping my car off I emptied most of my belongings and took pictures of everything left in my car. I was told 4 times on email, the phone, and in person to pay for the decal removal in cash, even though my debit card would be used to pay what I had received from the insurance company for the grill from person A. I found that as odd. They fixed the grill on person A's insurance. Person B was paying for the door ding out of pocket. He quoted 500 dollars for the doording. Then he told me multiple times I should pocket the 500 dollars then take my car down the road and get it fixed for 100. To me that is dishonest and ripping someone off. So I took my car to the other shop and had the guy only pay them the 100 directly. The decals were removed at lakes but they messed up a portion of the paint that caused me to pay an additional 30 dollars to fix once I took it to the second shop. Now to the point I made about taking pictures before I dropped my car off. Not even 5 minutes down the road after picking my car up from this shop, I noticed the self defense knife from my driver door was gone (it is the only thing I keep in that pocket, it has been in that pocket since I bought the car, and it was in the same place in the car I had owned before). I pulled in the nearest parking lot and pulled up my pictures. I could see they dug through every capartment, glove box, trunk, everything. There was no reason for them to go into those areas from the damage I had. They stole my knife,all the change in my cup holder, souvenirs from two concerts, and items from a bag I was donating. I was thankful I had taken all my tools and real expensive items out. When I called I was told only 3 employees had access to my car but they couldn't find my things. He did send me a check for the stolen items but I'd rather have my things. So my rating is low for the lack in honesty I found working with this shop. I urge everyone to take pictures of everything before dropping off your vehicle
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April 2023 by Dan Alford
Have been sending customers and friends to these guys for years because I had seen there work and it was always done right. This was my first time going in with my car and they didn't disappoint at all. They went above and beyond even did a few touch ups on spots no where near the bumper they were fixing. Will continue to recommend these guys. Thanks for the amazing jobServices: Painting
