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September 2023 by j spain Greene
Solid, quality selections - mostly for dogs with a decent variety for cats. I buy raw meat for my cats here and they have a punch program for it! I appreciate that.They have cute accessories - some of the cutest collars around.The staff here is funny and friendly - helpful. Definitely worth a visit.
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September 2023 by Preston Rodriguez
Good selection of dog and cat food, and will special order for you. Also some cool toys, our dog loves her new stuff from here!
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August 2023 by M J.
This place has been an amazing place to shop for many years. Maybe about a year ago they brought in a lady named Beth who is extremely un professional was rude to my 11 year old daughter who until then never had any issues. she would love to go in a buy food and get food and treats because of the staff. I went in a let her know and asked she completely lied and even called my daughter a liar. I called and never got a resolution. Today after not coming in this store for over a year alone. Maybe 4 month with my partner. I sent my daughter to purchase dog food, to which she only bought one can. I said honey we need two. and what what does my daughter say! no mom the last was rude to me I replied who? she's say's the lady said she's said to my daughter "oh you're buying something huh? " so I decided to go in with her as she said I'm not going in there again. I kindly asked for who the manager is she replied we don't got one! she was aggressively telling me they don't have an owner. I asked are you okay ? she's engaging to say I make her uncomfortable and unsafe?? she began to leave and telling other people as they wald in and even locked the door in front on my 14 year old. who witnessed I said nothing ride to her. this lady is a unprofessional Karen. I was Karened. makes me sad they have people like this now who have no respect and honesty crazy! Shutting the door like she owned the place! It must have been my brown skin. It's funny cause my American husband was there earlier in the day and she had no issues. Sadly will be shopping her again.
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August 2023 by Ruth S.
This place has been an amazing place to shop for many years. Maybe about a year ago they brought in a lady named Beth who is extremely un professional was rude to my 11 year old daughter who until then never had any issues. she would love to go in a buy food and get food and treats because of the staff. I went in a let her know and asked she completely lied and even called my daughter a liar. I called and never got a resolution. Today after not coming in this store for over a year. I sent my daughter to purchase dog food, to which she only bought one can. I said honey we need two. and what what does my daughter say! no mom she's was rude to me I replied who? she's say's the lady said she's said to my daughter "oh you're buying something? " so I decided to go in with her. I kindly asked for who the manager is she replied we don't got one! she was aggressively telling me they don't have an owner. I asked are you okay ? she's engaging to say I make her uncomfortable and unsafe?? she began to leave and telling other people as they wald in and even locked the door in front on my 14 year old. who witnessed I said nothing ride to her. this lady is a unprofessional Karen. I was Karened. makes me sad they have people like this now who have no respect and honesty crazy! Shutting the door like she owned the place!
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August 2023 by Kenzie Erickson
Very friendly and helpful staff. My 12 year old dog loved sniffing his way through the store and convincing the employees he needed 17 treats. I bought a cooling mat and he seems to like it so far.
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August 2023 by Tina
A very great experience especially if you have rescue dogs and need a great place to socialize them while you fulfill their food and treat needs. Thanks for always being awesome with my pack
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July 2023 by Lindsey Skuza
Efia the woman working at the tacoma location who helped me with my doodle was amazing!!! she fitted him with a harness walked us around the store showed us all the products and answered all my questions !! She was super knowledgeable with everything! I had a horrible experience at a local pet store in my hometown it was a huge let down after we had just gotten a new puppy and was purchasing everything brand new. I’m grateful for LDO and the woman who had the best customer service definitely coming back!!
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July 2023 by Janet Beaver
Had alot to offer for dogs. They carry alot of good brands.
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June 2023 by Valerie S.
The first time I went, I felt like I was a bother. I don't think those people work there anymore because the last few times have been great. I accidentally bought the wrong food and they happily exchanged it. They have a small cat section which is mainly why I go. When I dog sit they're all really friendly to the wiggliest Pitt :)
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June 2023 by Angie Green
Staff know so much about pet health and nutrition, can help with so many issues! Plus the pups love to shop for a huge selection of toys, collars and treats!
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May 2023 by Derek Egge
Great food /nutrition friendly staff. Cute toys. Nice gear.
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May 2023 by Zac Halcomb
Great place for fun goodies for dog lovers!
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February 2023 by Jennifer Patterson
Love the employees, their selection of items and everything about them!
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January 2023 by Jenna L.
Just went into this place for a dog harness. The older girl sat and scrolled on her phone the entire time. I was needing help and had questions but her lack of attention to a customer made me not want to ask I hope the owner sees the schedule and knows who I'm talking about. I hate seeing small businesses suffer from employees like this.
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December 2022 by Colleen Showers
Everything your dog could ever need is here. Very helpful and knowledgeable employees. We called in our order and it was so convenient. ?
