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March 2024 by A A
They are colluding with the Security of the Blue Bird apartments, I always park at 3pm in front of my apartment door, how is it possible that they took my car until midnight arguing that the parking ticket was not looked at, the security knows where I have lived for more than three years, they look at me every day and say hello, they know who I am and they waited until midnight to take my car, they charged me almost 500 dollarsAdditionally, they came for my car and didn't even turn on the tow truck lights so I wouldn't realize they were taking it.They are colluding thieves and the apartment workers do not use the professional side
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March 2024 by Amara Touch
no remorse for any costumers, pick up your car asap ??♀️??♀️
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March 2024 by TAC0MA
I got tagged at my apartment complex for expired tabs on my motorcycle and the person who tagged it physically bent my license plate and license plate bracket in order to get a better view of it, damaging the bracket in the process. Company then lied to me over the phone and produced pictures of it after they bent it claiming that’s how they found it. Zero accountability. I can only imagine what they do when they actually tow vehicles.
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March 2024 by Oleg Andriievskyi
They extort money and discriminate against people of other nationalities.I hope they will be out of business soon
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March 2024 by Jenny Pebbles
Who really likes the company that tows your vehicle. If you need a company to tow vehicle this is the company. From the experienced professional drivers Austin, who has went all the way to the court rooms to fight expired tabbed vehicles parking on sidewalks, to the professional great help in the office Krissy. Thank you for always being on top of it Lucky's!
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February 2024 by Cheistopher Skovran
I'd rather hire a rickshaw from Vietnam to haul my equipment/ truck. Class A+ clowns. Disappointed & ripped off $$$$ out window--- this wannabe outfit is for YOU then. Be good to yourself and your wallet, call anyone but this " we wish we were Pete's Towing" . Lol. ✌️ to you and as we say in Texas to some " Bless your heart". :)
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February 2024 by Dark 7s
Never had my vehicle towed by this company but I definitely had one of their employees stick adhesive stickers on my driver window that’s damage to property when I called I expressed my concerns and my true feelings about that situation. The lady on the other side of the line was definitely empathetic about it, she understood that that shouldn’t happen. The apartments require you to give a notice not to damage property again if I have to spend money to remove something that was placed on my automobile without my consent it’s damaged to property you can easily put a card on the car on the windshield wiper Just like the city would do no company gets to damage peoples property and get away with it where I’m from it is illegal. It is damaged to property, and when I looked up the RCW, it says the same thing. Please read your local laws and take people to small claims easily done online takes 15 minutes.
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February 2024 by Tanner Tennyson
This is an illegally operating company.They require cash payments. This is against the law and they do so to keep your vehicle another day and charge you more.....and not report the income.
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January 2024 by Roberto Villatoro
This company and the owner are the worst, they made me pay 1000 dollars and then they said that if I didn't pay that they would cancel my license they should have already filed a lawsuit against this company they don't care if you have money or not
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December 2023 by Andrea Bailey
They were very prompt with the tow,,polite and on time,driver called 15 minutes before reaching us,,they were actually an hour ahead of schedule!!
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November 2023 by Jatin Malania
I would like too give them zero start if here is zero they take my car before 4 days and I'm outside the state they tell me to do notary for anyone name who you want too released the car i make affidavit too my friend name and attached my id when my friend go then they said docoment is wrong when I called them then they said we don't give car without you it's doesn't maje sense first they tell me then they said no they try too wait very long time outside the office the conclusion is they just try not too release the carbc they just want too make money per day $100 they very rude and unprofessional my car have too much scratches also
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September 2023 by Tiffany Flyy
Horrible service they towed my car and when I called the woman had the worst attitude said they did not have my car. I called twice before calling to report my car stolen. At that time I found out my car was towed and was at Luckys the whole time. When I called for the third time she was arguing with me going back and forth. Then when I went to pick up my vehicle had me waiting outside for over 30min on a tow truck to be “dispatched”. Why work in customer service if you don’t have people skills. WORST experience ever.
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August 2023 by Keila Shipley
Very kind person at the front desk, her name is Mariah. Thank you! I felt I was in good hands.Service: Car towing
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July 2023 by Liz K.
A vehicle was left abandoned on a property I owned. Lucky came and towed it away. They were responsive and helpful.
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July 2023 by Cody H Johnson
It's like the rest of the towing companies around here, the staff are cooperative and helpful, but they don't consider a hardship fee for the poor which is not understandable but, there are ways to handle the con vs the pro-social furthering it to betterment with equinomity a future basis of mind to treat fees based on a person's hardship. Overall they were helpful and patient with respect!
