Macy's, a well-known department store established in 1858, is recognized as the Great American Department Store with over 740 stores nationwide and an online presence. The Rogue Valley Mall location offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. In addition to clothing and shoes, the store features housewares, gifts, and furniture in select locations. Customer experiences vary. Many shoppers praise the friendly and helpful staff, especially in the men's department and jewelry counters. Customers appreciate the excellent customer service, with staff willing to go the extra mile and provide quick, helpful assistance. However, some reviews mention disappointment with service at certain counters, such as jewelry, where staff were unavailable or inattentive, leading to frustration and even leaving without making a purchase. Overall, Macy's is favored for its wide selection, helpful employees, and quality products, making it a preferred destination for clothing, jewelry, and housewares. Despite some service issues, many customers remain loyal and consider Macy's their favorite department store, expressing hope for its continued presence.
Honestly, I love this store. A perimenopausal women's dream. Head over and see Melissa at the Clinique counter for amazing skin care and make up care. The clothes are great, practical or dressy, cute and fun.
June 2026
Always a good place to stop by in. Their last act section on the 2nd floor has some decent deals, if you like something that is out of your price range you’ll just need to wait a bit until it’s been marked down. Additionally the staff there has always been kind and helpful to me.
June 2026
Great service with Lillian and Barbara at the Chanel counter. They worked side by side to follow up with my orders. Will definitely be back. I just love Chanel perfumes and lotions:) Thank you very much!
