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July 2025 by Linda Brooks
Nicestore...reasonable prices. Home. Deliveries. Upon. Requests.
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May 2025 by Fran Hiemstra
We enjoyed stopping by the Macy’s Furniture Gallery last week. The staff was helpful and knowledgeable about their products. The store’s access off the freeway was very convenient and parking readily available.
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February 2025 by Darryl Berg
Excellent furniture, mattresses and rugs at great prices!
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December 2024 by D
Patrick was very helpful.
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November 2024 by Chris B
Three times as many employees as customers and they still couldn’t be bothered to stand up. Ghetto furniture, too.
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June 2024 by Michael Savage
Look first off I really did like the styles, but between the prices, lack of financing options, and the super annoying sales person, I will not be back. She literally cornered us three different times in about 15 minutes and I finally just turned and walked out. Sorry lady you lose out on the sale because you could just let us test out some couches and mattresses
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April 2024 by Steven
I love Macy’s, and the store in Tacoma has a lot of beautiful products. The customer service is also fantastic.
I was looking for a rice cooker and a couple of extra firm pillows from Macy’s. I was to get a couple of nice pillows, but the rice cooker I had to order it. I was able to order it in-store for home delivery, and the customer service rep helped me with it.
I’ll be shopping at this Macy’s again.
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April 2024 by Juan Reyes
Large selection of furniture and mattresses if you wanna see what you get before you buy. Shipping May take a while but staff is very informative and straightforward.
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February 2024 by Lyle Zimmerli
Friendly associates knowledge and very helpful great selection of furniture
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January 2024 by Gigi M.
I have been shopping here for my furniture for years. I've bought two mattresses, rugs and a sectional from this location over the past 7 years. Every purchase, I had a very good experience. Their sales reps are not pushy and have good energy. About a year ago I was mattress shopping and they were having a great sale on a mattress I've had my eye on and shopped around for. I decided to get it from Macy's and they wanted to sell me the expensive mattress protector. Jokingly I said prove it to me it works and I'll buy it. The sales reps took me to their break room, took someone's bottle of root beer and poured it over a mattress sample with the protector. The whole situation was so funny that I couldn't help but buy the overpriced mattress protector. I mean, a bottle of root beer was sacrificed for this sale. In November of 2023 I had been searching for a new sectional. I went into Ashley furniture and was hounded by sales reps. I had to swat people off as I just wanted personal space to browse. I went to Mor furniture which also sent reps chasing me for a sale. Lazy boy furniture was similar. Macys was different. I let them know I was searching for a sectional and I wanted to take a look around. The sales reps told me where they would be if I needed assistance and I was not interrupted once. It was refreshing! I ended up finding a sectional I loved and made the purchase. 4 days later the sectional was delivered to my house. The setup was quick and easy by the install team. They were on time, called me when they were 15 minutes out, didn't wear their shoes in the house, tested all the power seats to make sure that they worked and took all garbage with them. Overall, I've always had a good buying experience at this location. Their deliveries are on time, and there's constant notifications so you don't forget when they are going to be there.
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December 2023 by Michael White
Everything about the experience was great. Pat was super helpful and friendly. Went above and beyond to show us options and different configurations. He was easy to work with, we never felt any pressure. Furniture was priced very reasonably. Communication about delivery date and times was very efficient. 2 hour window, which on the day of delivery was nailed down almost to the minute. The delivery guys were friendly, quick and thorough. We would highly recommend them
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December 2023 by Jandi Saathoff
Good quality furniture! Beautiful pieces available.
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August 2023 by Brent Overman
Dave Ballard was very helpful!
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August 2023 by Sunmi choi
The staff is very friendly.
However, there were only 4 bad sofas in total. It was so disappointing
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August 2023 by Gary Jame
Macy's is awesome
