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February 2024 by Moon Bay
Employees were helpful for a minute. It's unfortunate that Metro has become about selling you a new phone instead of helping you with the one that was just purchased two months ago. I'm looking for a new carrier, or are they all the same? I say yes.
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November 2023 by Queen T
The workers they have in the Sprague location are scammers!! I went in looking to upgrade my device, the phone I wanted had to be ordered so they tried to push me to buy another phone I didn’t want. When discussing prices they said the phone was a extra $300 which makes no sense when the website shows a different price. When I asked about financing a phone and what would be the price out the door they had to call and ask their manager…which I’m confused why they would be calling the manager to ask them when they finance the phones through smart pay. 0 stars!!!
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September 2023 by Bobby Juan
Tried to charge me double price for a phone and said it was taxes lol
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September 2023 by Jared Julin
All the always just young kids that don't know what they're doing sorry to have to say that ?
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September 2023 by Ismael Diaz
Come see Ray and Sam great Customer Service Plus great deals
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July 2023 by Elaine Briden
Not very friendly to me at all and really didn't want to help me
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June 2023 by Fred Blinsmon
These guys are the best! They solve our issues every single time!
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February 2023 by Brenna G
Daka and Kendal provide amazing customer service. They were both very helpful with my phone problems that I've been having. Their suggestions really helped motivate me in the right direction to the phone that was best for me. I appreciate the time they spent on me and their character really made it a great experience.
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February 2023 by Brenna G.
Daka. He has helped me numerous times and knows exactly what to do to help. He is knowledgeable about the phones and always has a smile and is kind, polite and I'm always so happy when I see that he will be there to help me and my phone needs. Thank you so much Daka
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January 2023 by Ray Jordan
Almost always helpful and knowledgeable with their products.
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December 2022 by Pec LLC
Worse service. This African guy try to sale me a flip phone. Thats free phone for a new account. I ask few times? And he came up that the free phone was different versión. I walk away knowing this tricky guy.No understand why this employees operates this way trying to overcharged
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November 2022 by suzette Bland
I had an amazing customer service experience here. The worker Daka went above and beyond!!!! 10/10
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November 2022 by Billy Henderson
Bad Report I hope they shut down this one for good thier service is terrible and Bad liers Working thier I rate it a 0.1 no good at all boo ur services suck bad srry they should close this store off Sprague permanently I was thier Last Friday They are bad very bad store managers should get fired
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November 2022 by Youssef Sakhi
They are unhelpful. The same as their managers. They have a bad customer services.
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November 2022 by Tabo Mack
Came in with a technical question and they were very helpful
