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June 2024 by Angel Sabari
Oh my goodness “Andrea”and jouse was the best!!! Like they helped me purchase a WiFi box for my new apartment! Very friendly and understanding! Wonderful customer service! Very patient and kind! You guys need to hire more great staff like them!!!!
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May 2024 by Andy
Didn't have what they said they would when we got there
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March 2024 by James Fulton
Good deals I love the person who help me to fix my phone settings patiently I appreciate for the service
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November 2023 by Cas Auvea
Bring in my own device had it turned on with a $65 plan. The sales guys gave me a $30 plan then charged me for insurance that won't cover my phone and charged me $110 total. These people are crooks and give the customer the opposite of what they want and don't give you a valid receipt to show you what you paid for. Corporate needs to investigate this authorized dealer. Cause these people are definitely violating their contact with T-mobile.
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November 2023 by Yensi Salina
Honestly, for me the service was terrible in other places, if they don't speak Spanish, they try to explain to you about the plans and purchases that you can opt for, here they simply tell you, you can't buy this, you can't eliminate the line, you have to wait a while to make the order. change of number, it is a real scam and a headache, another bad way is that they do not give receipts and if you complain about it they do not give you the same.
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July 2023 by Donnye Maree
Clean store
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July 2023 by Antoinette Burr
My life
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July 2023 by Israel Bautista
All good thanks
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July 2023 by Cherylann Stacy
I was very happy with young man who worked there...he was informative..helpful..very pleasant..patient..and overall a great experience. I have been with MetroPCS for seven yrs. This is by far the best store to deal with for all your needs. Far above the rest of them in my previous yrs. Thank You
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March 2023 by Lynnette Naron
Not even a ONE STAR...I went in to get a new phn on their lease plan. Picked out the phn had all my info in system. Some guy takes over the sale. Tells me I can't have that phn. I specifically told them what I wanted and needed. He hands me some other phn. Charges me 260.00. And says it's a better phn..and you don't have to worry about paying every month. Grabbed a case stuck it on phn. Charged me 50 more bucks. And changed my service plan. The phn he gave me was 32 memory...no stylist and no charging cord!!! Then NO RECEIPT!!!Tried to return it but needed a receipt.I called corporate!@ well see what happens!!
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February 2023 by Okayman
I went in to change carriers and get a new phone, but I found it strange when I noticed he began scrolling through my text messages. I called him out on it and he said he was looking for "information". I took my phone back and left the store.
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January 2023 by Susan Fors
My customer service experience was very informative and my questions were answered thoroughly. She was pleasant and patient which was great because I don't know a thing about electronics! I give my experience a "10"
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December 2022 by Shazan amlani
Best service from both the reps at the stores helped me get my phone data transferred
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November 2022 by Aaliyah Zeigler
the service is so bad they have attitudes for no reason and i feel like they go through ur phone while they look at it
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November 2022 by Matthew Tyndall
They were very helpful and fast they closed in fifteen minutes and they help me choose a phone explained everything about the phone and billing and got me out the door in that time good job guys
