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February 2024 by Nathaniel Epps
Very helpful and professional
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February 2024 by Dalton Arnold
Good and fast customer service. On the phone and in the shop.
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February 2024 by Kelly-Kel
Theese guys were great. I'll be customer for life.
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February 2024 by Priscilla P.
I am so thankful to have been lead to this Midas. I totally had a peace of mind with the entire process. Ron and Sandy truly know how to run a location. They both have individual gifts, but contribute greatly. This is how it started…I booked an apt online and the open availability was 2:30-4. The email stated, “still waiting for dealership to confirm”. I decided to call to ask for confirmation. Ron answered the phone. He respectfully shared his intimacy with this day and that they needed to close at 12pm, BUT, even though. If you come down now, we will take care of your oil change. I was at the dealership about 15 min after the call. Walked in. Greeted so nicely by Sandy, so welcoming. She walked me through everything thoroughly and promptly. I was in and out within, 45 min. The BEST service recieved doing car maintenance. They are both so accommodating and are trusted with their knowledge and care for my vehicles. I will be probably coming for… life lol. I am truly grateful for the hospitality and being able to be apart of a day of remembrance. See you guys soon, blessings ✨
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February 2024 by Jensen DeLaRosa
Ron is the owner. I have been here twice now, and it is the only place I will take my cars going forward. My car has 117k miles. I ask Ron to take a look as I’d like to continue driving it. I told him to do a complete once over. He told me what I needed and didn’t nickel and dime me, didn’t try to upsell me. Honest and trustworthy place.
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January 2024 by m dee
This was our first time bringing our cars here for oil changes. They were prompt and did great work. I had an 5 they were able to fit both cars at the same time and finished within 30 mins on a Saturday. Sandy is great, professional and so kind. I highly recommend them.
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January 2024 by David Kariuki
It's undoubtedly a place you receive excellent service, from friendly staff until you feel like you have known them for a long time.
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December 2023 by Maria Balderas
I brought my vehicle in because it cut off on its own. My dashboard went black. So I was clueless on why the engine stopped.I spoke to Sandy, the wonderful receptionist and she said come on in will check that out for you. My alternator and battery were fine. It turned out to be the copper piece of the battery terminal. It was missing becausethere was corrosion present.They did not charge me for diagnostic tests and I walked out after paying $45 for replacing the copper piece.My experience from the beginning to when I walked out was excellent.I would recommend them from here on out.Thanks everyone at Midas on Pacific. Tacoma, WA. 98444
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December 2023 by Raymond Cummings
They always do a great job. Ron and Cherry always do a real nice. Always so kind and helpful. They go out of their way to help you but not over charge you. Thanks
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December 2023 by Angela Shelby
Crew was very professional, nice and explained everything to it's fullest capacity about continuing car maintenance
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November 2023 by BKN 101
After shopping around for a very long time, I called Midas with very low expectations. I got a quote from Midas that met my budget and didn't feel like I was being ripped off like a bunch of the previous quotes I had gotten that day. The receptionist at the front was very friendly and helped me with a quote over the phone which some would not even give. The work was done very well and even thought the work took some time to finish on the part of it being very difficult, they didn't complain even once. I highly recomend the Midas at Spanaway to anyone with suspension issues. They will take care of you with very excellent customer service. ??????Services: Steering & suspension repair
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November 2023 by Mele Collins
This was my first time trying midas and the Spanaway location was a great first time experience. Customer service was great and very helpful. Thank you for helping me out. Midas will be my to go to when it comes to any cars I have. Thank you for helping me and I will most definitely be recommending you guys??
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September 2023 by Ari Pinzone
I came here to get my oil changed and they were so helpful! I have a 2021 Jetta that was leaking oil and they got me a new plug and fixed my oil leak. Very honest and kind people I highly recommend this location!
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September 2023 by Ilene Clevenger
Horrible experience! When I needed to get my brakes checked they said my rotors were bad and brake pads need changing as well so ok I agreed for them to change them but issue is they dont carry the rotor i need. They said will call you once we have the rotors. So after couple days they call me and stated they have the rotora. I went there and got my car inside and they said they order the wrong rotors. They said will just change all of the break pads and will order correct rotors. So i agreed for them to change the break pads which I got charge $359. Then after a week i went to jiffy lube to get my oil change and I ask them to do break inspection and I was told Midas only change the front break pads and not the 2 in the back! Wow just wow. What a rip off from this peiple. I do not recommend going back there unless you like being rip off!
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September 2023 by Jessica S.
Worst experience ever!! Not only did they do the worst job ever but I recommend my sister to they for her brakes and she had to return 4 times for them to fix it! Would never do business with them again!