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March 2024 by Mike Whhh
Much improved over the years. Used to be gold-toothed gansters selling meth hanging out on the balcony staring at every car that pulled in back in the 2010s. The motel took Gov't money to "house" the "homeless". Bad idea as the "homeless" are 90% junkies, and dumb woke Tacoma residents keep saying its about economics and ignoring the organized crime aspect preying upon the weak. Today it sounds like your normal urban Motel 6 with normal problems.
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March 2024 by Iva Konya
We plan to be in town early April for 7-10 days. A large group for a family funeral. Looking to book a room and park a travel trailer for 4 more family members. Is this an option we can arrange with you?
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March 2024 by Jennifer Rinne
This place is ok, I was looking for
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March 2024 by Irene Wood
Not the best location. Rooms were decent. Front desk personnel friendly and
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March 2024 by Mahrlei Russaw
A little late on the review for the ladies at the front desk. It's been hectic. I stayed over the weekend and was greeted by some very great aromas as I entered the lobby. It was delightful. There was a mix up with my reservation. My booking was for Tacoma Fife not Tacoma South. I was having the worst day and the girls could tell I was frustrated. Dez proceeded to make a little joke to lighten the mood and it worked because she was actually funny. Maria got on the phone with customer service because I didn't have the energy to travel North. She got it squared away and I was able to be set up with a room here. As far as customer service goes, absolutely great. Perfect for that area and anywhere really. The hospitality isn't something you really see now a days.As for the room, the lights didn't work. Only the bathroom and the light above the sink. There was no remote to toggle between channels. I did manage to manually cut the TV on. There was sound but no picture. The toilet seemed to have black mold around the seal. I didn't have clean towels as they were in a pile on the floor like they had been used. Another frustration. I called the front desk and Dez answers saying, Are you already complaining sir? In a sweet joking manner which made me laugh. I explained what was going on and she immediately said I will get you into another room asap. Before I hung up the phone Mariawas at my door with a key for my new room. She assured me that my new room was stocked, the lights worked, and she brought a remote we with her just in case. Again, this hospitality is UNMATCHED. I'd recommend staying here just off the customer service alone they are working on getting the business back up and running as in getting a washer and dryer, and fixing the vending machines, etc.
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March 2024 by Red panda Luxury apparel
Dezi at the front desk Had Really Great service. She’s friendly, funny, and has speedy service.
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March 2024 by Patricia Gower
I DoorDash everywhere from Granite falls to Tacoma because my husband and I are currently living in our car. We’ve stayed at a variety of hotels the last few months, but we’ve started to auto pilot to this one.No it’s not big and fancy like some hotels, but we’re not paying big fancy prices. The rooms smell clean but occasionally there’s something broken or a little dirty. We just don’t mind it ourselves. Dez and Maria have been my regular counter gals and they make everything smooth and quick for check in, EVERY time I’ve been in. They make sure the office smells great and looks great. They chit chat with me about a variety of things, and they’ve come to recognize me as a regular guest, making check in even easier.I promised them I would leave a review a week ago and I didn’t that’s on me, but I definitely come back because I know they are gonna make it as easy as possible for me which helps because I generally do a late night check in.
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March 2024 by Varell Collins
Dez help with getting me checked in my room and was nice thank you
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March 2024 by James Boulder
I travel to Oregon to Canada a lotFunny thing I stopped here and notice a familiar face it was so good seeing her and chopping up with her. Maria’s conversation can make you think or cheer you up she’s so funny and friendly and always going above and beyond. She of course keeps things professional but man that girl can really make a bad situation better!!So yes I recommend come here and get a laugh and a cozy room!! Price can’t be beat!
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March 2024 by Cindy Hayes
The location isn't the best however Dez informed me that they are making upgrades. She was excited about this. She was very helpful. I have a bad hip so she made sure to give me a bottom floor. Sadly the room I was originally assigned, was dirty. I went back and explained to Dez my return. She was more upset than I was. She felt that she looked unprofessional due to the room not being ready. I assured her I didn't blame her and things happen. She's quite funny. I'd recommend friends and family to stay here. I hope the outside of the property get a little touch up on the cosmetics side of things. 8/10. I love the customer service.
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February 2024 by Chadrick Lard
The front desk was great. Dez was very funny and helpful. It also smelled amazing in there. She was helping me while a new gal Maria was physically checking me in training a new young man. My room was clean and I will return!
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February 2024 by Rebekah Ries
$100/night but no toilet seat? Almost fell in. The floors could've used a good mopping, there was no metal security lock installed, and the trim probably should be replaced, but we had a place to stay for the night and the staff was friendly. The room was just kinda grubby.
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February 2024 by PanKake
0 starsOne of the worst if not the worst experiences I have ever had with a hotel. Lady at the front was no where to be found in the building. She sat in her car and watched me wait for 30mins on her. Only to have an attitude when speaking to me. Saying "what, I don't deserve a break?"The next night my room card stopped working and she was once again in her car. Not only did she watch me stand outside the office, she drove off.Overall the worst hotel experience I have ever had. Do not stay here unless you are really hurting for money0/5 will not be coming back
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February 2024 by Andre Collins
Dez rocks very helpful, cool,knowledgeable about the business! Hope she is promoted to a management position she damn sure deserve it!Rooms: Nice and clean
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February 2024 by Melissa Berry
Didn't get past the front desk...neighborhood wasn't for Me so We keep traveling but Keith and Dez where very helpful and welcoming.
