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May 2023 by Tausha Real
Excuse the long review but it’s called for. I used to go to this nail salon twice a month for almost 5 years to get my nails done (long acrylic) almost always with multiple color or design. I loved the owners of this salon especially the husband Kenny he is absolutely great and still does a great job this review is mostly based on his wife’s work and just the services I received here when I did not get Kenny for my services. I started noticing a change in the service I was receiving. I was no longer getting treated with care. If more people came into the salon as walk in during my nail appointment suddenly I would be getting rushed services, which resulted in my natural nails being damaged during filing. My acrylic set being rushed and not properly applied. I always asked for my acrylic to not be to thick in the center of the nail because it caused them to look curved which I hate. They no longer took my requests seriously and just did whatever to get the nails done and get me out. Not to mention I ALWAYS TIPPED at least $15-$20 for every service I received. But that did not make a difference in the lack of customer satisfaction. So eventuality I stopped using this salon and found a new one that I have been using for the last 2 years. Yesterday I was unable to make it to my new salon so I had to resort back to Natural nails. I went in just for a simple acrylic removal which I had already started myself by cutting them down. However I didn’t want to damage my natural nail to much so I decided to have them removed professionally. Well professional is not at all what I got. First I asked how much it would be for just the removal of the rest of the nail that was still on and a simple gel coat. She told me it would be $30 so I agreed to have it done. She started rushing and ripping the acrylic nails off with the cuticle clippers where she ripped off half of my natural nail on three fingers before I could even respond to the pain from the first one. I could not believe what was happening. Then she started asking me why I hadn’t come there in so long. And asked what nail salon I was using now. I literally felt like she was being rough on purpose because I stopped using their establishment. After she was done with my gel polish. She said to pay. I had taken out two $20 bills since I only had 20s on me she said “thank you bye” and kept all my money did not ask if it was a tip. Which I would not have given this time since I did not receive good costumer service AT ALL! I will NEVER go back here and I do not recommend.Services: Nail polish changes
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December 2022 by Monica Hernandez
My Christmas Red sparkle Gel nail set is fire!Thanks to the staff at Natural Nail.Affordable and efficient.
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October 2022 by The George
Came up and the owner and the wife are rude as hell. It's a no wonder the place smells the way it does.. and it's not bloom
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September 2022 by Carol Stacie Mancia
Tai hooked me up! I love my nails. I loved the shape and the overall look. I've been getting compliments like crazy. Definitely going back!Service: Acrylic nails
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September 2022 by Cindy Olson
I've been going to this business for years and i absolutely love it! Kelly has been doing my nails for 20 plus years and i will go nowhere else! Prices are excellent since the service is amazing! The owners are so sweet!! I will and and have recommended thos place to quite a few people and they love it! I will be a forever client!Services: Manicure
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July 2022 by Lynda Waterhouse
I have always loved going to natural nails to have my nails done. Love the way she does Mail art when I bring in pictures.I love my coffee cup design. I felt I was not welcome on my last visit. Both were rude. I am probably going to find another salon. Hopefully they will do a good job.Service: Manicures
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July 2022 by Kaylynn B.
If I could give 0 stars I would. They were so rude the whole time my nana was in there getting her nails done. They didn't like the design she had chosen for them to work with and they were just in itself disrespectful towards her. They hurt her with one of the tools and basically said it was her fault. This has been a reoccurring incident on the employees being disrespectful towards her lately. She had been going there for about 5 years but after today she's done with your business. Your workers are unprofessional rude and arrogant. Get your people in check. Your loosing customers over it !!!
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July 2022 by Lizzy B
All of my nails are big lumpy and cricket! This is beyond poor work never againServices: Acrylic nails
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January 2022 by Lynda W.
Today I was not thrilled with my visit. I paid $66.00 for a fill n stickers on my nails. Kelly has always done nail art that I find on the internet. As you can see from my last nails Kelly has always done an awesome job. I just can't believe I was charged $66 for stickers and a fill.
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December 2021 by Thelma M.
The shop was recommended after I complimented a friend's nails, but the lady rushed through my nail job leaving me with peeled gel a week or less than a week later, but the man did an excellent job on my toes and the lady painted my toes well. May not get manicure again but would go for a pedicure.
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November 2021 by Angela Carlos DG
They’re truly wonderful and caring people.
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November 2021 by Terry Bradshaw
The Male owner of this establishment is a misogynist. He thinks he is king and everyone else is below him. This guy thinks it is ok to door dings customers and just walk away and use his broken English as an excuse. This place is unsanitary selling facemasks that sit in the thruway for all passersby to touch and contaminate. They live in the establishment and need to be investigated by DOH.
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November 2021 by The Joe Standard
The dude of this establishment is a misogynist. He thinks he is king and everyone else is below him. This guy thinks it is ok to door dings customers and just walk away and use his broken English as an excuse. This place is unsanitary selling facemasks that sit in the thruway for all passersby to touch and contaminate. They live in the establishment and need to be investigated by DOH.
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October 2021 by Quinton Ford
it's obvious this place is only worried about money! you park in this parking lot to visit another establishment and you have to worry about their employees parking over the line and door dinging your car. then when confronted they act like they don't know what you're talkin about and can't speak English. the people that work here live in the back. they have face masks for sale that they leave in the main thoroughfare for anyone walking by to touch or cough on and you are buy
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September 2021 by Cassidy Parks
She cut them to length that she wanted to before even asking me so they look like a three row did them. The pictures I am showing his hours later not days. ???♀️It’s just so unfortunate because I try to go to the same place all the time and they just never seem to do it right worst i ever seen!So ugly My decals are crooked they are missing pieces she couldn’t cover the nail I even asked her can I do it myself my middle finger looks like I don’t know what!Even though I’ve been going there for years it’s time I quit going I’m never satisfied?Interesting enough the prices change depending on what day it is and who it is and what mood she’s in and she is just totally rude I cannot stand the way my nails came out will not be going back save your money and go somewhere else where their customer service is better than one ⭐️Services: Pedicures
