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March 2024 by Byron
Went in this evening to return a few items that I bought online. I didn't catch her name but thank you to the young lady who processed the return at the jewelry section. I also want to thank Rebecca for coming over from her section to help Amani while she was taking care of another customer. Excellent customer service from everyone. Love my Jo Malone and Chanel cologne..
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March 2024 by Angelica Gonzalez
I loved it, excellent treatment, it has excellent prices and very good quality shoes from various brands! !
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March 2024 by Samantha Preciado
Amazing! I had a bra fitting today and I am floored by the service. Also the fact that I've been wearing the wrong size for so long. Pami at this location is a true asset and overall joy to work with. I will be back when I lose more weight and need more bras. ❤️
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March 2024 by Laura K.
Kelly, in the women's undergarment department, she is the best attentive, caring,experienced staff I have ever encountered at the Tacoma store. Top notch! Thank you, Kelly!
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March 2024 by Kristina Clarke
I would not recommend for men's formal wear. The selection is almost non-existent. Beyond that, I feel like if I am paying you $1,200 for a suit you should tell me that after I purchase it I can't return it. I understand that alterations make the return harder, but how am I supposed to make an informed decision when the suit fits so poorly before the fitting? My fiance liked the suit so we bought it. I went to pick it up and instead of a proper garment bag, it was in a clear trash bag. The suit is wrinkled and smells like an 80 year woman, which tells me it was not stored properly. Just go to men's warehouse and save yourself some pain and money.
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March 2024 by Paradise Long
I like this store open lay out can find all departments easily doesn't feel cluttered and the staff are nice.
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February 2024 by Nikeya Kirby
Awful customer service Horrible. I was standing around waiting was not at acknowledged . I had to go up and ask for help. The lady that I went up to and asked for help stopped helping me to helped a caucasian lady. This Nordstroms is RACIST against black people. I will never shop here again And I will tell everybody I know and everyone on social media not to shop at this Nordstrom .
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February 2024 by Roxanne Wright
I love Nordstrom! I also enjoy their healthy drinks after shopping. So convenient and refreshing!
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February 2024 by Ed Hanisch
The men’s suit dept manager is incompetent. Way too big of an ego! Brags about his baseball career, and why are you working here? Just try to sale me a suit! And he couldn’t do that because he has no fashion sense!
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February 2024 by Brent Bolen (None The Wiser)
Very clean
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December 2023 by Earl Hutchison
Great store but very limited if you are above average size man. You are forced to order which in my case I wanted to try the shoes on first.
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December 2023 by Sketchy
Just have to shout out Alyson for helping me find the perfect perfume as an anniversary gift for my wife, it wasn’t even her department and she was still so knowledgeable and willing to help in the best way that she could. Hands down one of the best customer service experiences I’ve had. She was lovely. Thank you Alyson, my wife loved it btw (:
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December 2023 by Renata Gardner
I had excellent customer service here. The representative helped me get the perfect fitting for my bra. It was a wonderful experience. Only place I can buy bras at. Especially if you extra blessed like me!!!!!
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December 2023 by CredoInsights
I really like Nordstrom in general, but I’m not thrilled on the customer Service. I came a few weeks ago, went by the luxury line makeup section and asked abt a certain brand: Pat McGrath, the sales associate had no clue who that was. She started talking about is that a color and some weird terms. It was way over her head.Proceeded to go up to the Voluspa Candle section, an associate that helped me offered to put the candles on the counter that I was purchasing, maybe to help me handle them without dropping them. No problem there.I came back just the other day and proceeded to the Voluspa’s section again to purchase an additional 3 candles-large jar ones. The associate literally was following me around. Was right on my backside and was so close to me that it was really uncomfortable. Never made any conversation of how I was doing or if I needed any help. But kept side eyeing me like I was going to make a mad dash down the escalator and out the front door which Pierce County Sheriffs was already parked and posted.My shopping experience has always been nice in the past. I choose not to go looking fancy in order to get the best customer service based upon someone authentic wanting to help, and not based upon how much money I have by my outward expression.I’m going to have to rethink my visits now
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October 2023 by Diane Thynes
Came to Nordy’s to inquire about Spanx jeans. Didn’t know what department to go to as it looks like they’ve taken down the signs to let you know what department you are in. Walked into what used to be POV and asked about the jeans. Was told Spanx pants were “just over there”. (What happened to employees walking you to the product you inquire about?? She was not busy at all). What she sent me to weren’t jeans. Walked over to what used to be Individualist and the employee was too busy on her phone to acknowledge me. Haven’t shopped at Nordy’s in awhile and this confirms one of the many reasons why. Pretty dead in here. Guess I’ll go home and buy online… not from Nordstrom.
