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February 2024 by Heather
Very friendly staff. They really do love animals and it shows. Clean facilities. Affordable services.
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January 2024 by Malena K.
did a horrible job spaying my dog, did not give her pain medicine, could not contact them after the surgery to ask about pain management. my dog cannot even get up to go to the bathroom. she is hyperventilating and i worried that the stitches are going to come out, but of course no contact.
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December 2023 by 浩然
Got my spay appointment cancelled in the morning at 7.30 am through message, without seeing the message I drove all the way from downtown to Tacoma at 7am and to be noticed she is a female cat and they have to cancel all the female cats because they are under staff can female cats take the longest to be spayed. No compensation, just to be scheduled 3 weeks from today that is a mess.
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December 2023 by Felecia B.
I've been trying to get my dog in for two months to get spayed but have had no luck. You can only book online and for two months I've gotten the same response when trying to book. It says "we are booked up for the next three weeks" three weeks has come and gone. I'm sure they are great. I've heard great things about northwest it's just very hard to get into them.
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October 2023 by Karin ..
I love the service this place offers. I am a low income person and I have used this company several times. My cats needed to be fixed and they were wonderful. I am a caregiver and I have sent my clients to this organization. They accept the spay/neuter coupons from tacoma human society. The human society voucher is first come first serve and as funds are available but even with out that help they are very great price. I only had one problem with a new puppy I had adopted he is a very nervous and scared dog they could not neuter him because he needed to be on anti anxiety medication and I had to get him fixed with help from pasado.
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October 2023 by Justin Shannon
My wife set an appointment three weeks ago, and they without telling us changed the appointment a week further out. When we arrived at the agreed appointment time, they told us we were "in queue" and had several hours to wait while they helped the walk ins because "we prioritize the walk ins over the appointments". We had things going on that day. When customers set an appointment, they are doing it AROUND THEIR schedule. But I have to work around the as they put "less fortunate" schedules because they walked in before my appointment. Won't be back. Second time they have done this to us.
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September 2023 by Latoya Carlson
At first it was so hard to get ahold of them online to create a spay and neuter appointment for my dog. I would try for months until finally I gave them a call and learned that you can book an appointment for a service and that’s how you can get in faster for the spay and neuter. I think this is important because I wish somebody told me. I ended up making an appointment for my dog to be seen for a service and when I arrived the lady told me you don’t have to have the dog be seen for service today. Let’s save you the money, and we’ll just still book you a spray and neuter appointment. Staff was very helpful and always nice. Now that my dog has been seen through them, I can contact them with anything important through email and they responded within three hours so I’m satisfied with my service and I hope that you enjoy them as well. They are very affordable to get your animal care. I highly recommend them.
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September 2023 by Xolie Morra (The Strange Kind)
Kind and caring staff. Hello Pitty Rescue set us up through the Responsi-Bull program on 8/17/23 and they took such good care of Pitato Potato the Canine Tornado. I am sure he is going to heal up well and I'll post more photos when he is fully recoveredThank you
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September 2023 by Danielle Foss
Had a great experience here! Even though my cat is literally the span of Satan at 7 months old, they did their best with her and even sent her home in a more comfortable crate. (Aparetntly didn't like hers anymore.).Andrea was a huge help making sure my kitten was getting all of her needed vaccines and after care medications and cone.*pic because she wouldn't wear said cone, so now she gets a baby jammies. She is healing well and happy. Thanks again.
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August 2023 by Jennifer F.
My son had his new kitten neutered here. Scheduling an appointment is difficult--their website says to check every day as new appointments open up at midnight. We got lucky and got our little guy scheduled less than a month after we brought him home. I started checking for an appointment the day we brought him home. Check in is easy--text them from the parking lot and they bring you in in order of arrival. We had him checked in and dropped off about 5 minutes after we arrived. Check out is a longer process as they are giving instructions, people are picking up multiple cats, etc. I think I waited about 40 minutes total at checkout. Our little dude came through his surgery just fine and recovery has been a breeze. They say to keep the kitten still/resting for 10-14 days. Have these people ever owned a kitten?? Lol. Little Man was down for about 15 minutes after getting home and has been his usual kitten self since. No issues with the incision site, he's doing great! I will bring my dog here when it's her turn to get spayed and know it will be a quality surgery.
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August 2023 by Nawaal K.
I am just so glad I trusted them with my babies, u know how everything is so expensive... I called couple places and they were asking $300 each cat or more but the end of the day, I knew even thou I can't afford I wanted my babies to be healthy, even if it means I have to use my saving account not until I kept calling around not until pet-smart recommended me this place. My babies are healing faster than I thought and I only spend $300 on both of them, this picture I took it on the 6 days of healing
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July 2023 by Deanna Jarvis
Their prices are worth the drive alone but knowing how well they took care of our kittens was a very big peace of mind!!! Recommend always!
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July 2023 by Nina Durkee
Always very caring and helpful. Wish they had more ease with setting appointments. But with that being said this is only place I feel comfortable with my pets, spay or neutering.
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June 2023 by Marcy Wilson
This place was great. They were able to spay my cat before I had a litter of little ones running around and got some shots and a microchip as well for a reasonable amount. Since I am on a fixed income I never could of done it with out them. Their staff and volunteers were all very friendly and the whole program seemed to run smoothly. Great experience. If I ever have another baby kitty we will be back.
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June 2023 by tia “SWEETHEART” beanblossom
I really love this place, the staff are so friendly and welcoming also very helpful. They have been my go to for my fury BESTIE all his life. I wouldn’t have it any other way. They give him his shots and his flea meds, trim his nails they even give a basic health exam. If it wasn’t for the staff checking on well being I would have never new how bad my baby’s gums and teeth are. I am also very greatful to them becouse I have gotten sometimes when I can’t buy my dog any food and they were right there helping me out and giving me food for him I HIGHLY HIGHLY RECOMMEND NORTHWEST SPAY AND NEUTER TO ANYONE WHO LOVES THERE FURY BABYS AS MUCH I DO. These 2 pictures are the same dog how big and old he was when we first went 101/2 weeks and now 10 yrs old
