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September 2023 by Haley King
Tiffany was my savior when my flashing engine light came on at 7p on Labor Day towards the end of an 8-hour road trip and no other nearby shop would run diagnostics. "We don't go outside at night because it's a bad area" said at least one grown man at a different shop to a panicking 20-something year-old woman stranded over an hour from home just as the sun was beginning to set. Meanwhile, Tiffany came out and helped without a second thought (even as it ACTUALLY grew dark outside). She knew almost immediately what we were dealing with, and discussed the issues -- known engine manufacturing issues with Hyundais, buyers beware! -- with me, pulled up the technical service bulletins and walked me through some of the info there, recommended a handful of local mechanics, commiserated, and helped make sure I could get home safely and knew what my next steps were! She turned a frightening situation into something manageable -- genuinely a hero!
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September 2023 by B Bellmay
Love the five dollar off coupons after purchases add up.
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July 2023 by taylor ahlstrom
Had to order some parts for my beetle and it was delivered to the store same day! Good fast service which is rare in tacoma.
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July 2023 by Chris Pitts
Ok, so they usually have what I need but be prepared to spend an hour here. The staff don't seem to understand that they are a retail store, not a mechanic school, your customers don't need step by step instructions from you, especially when you have a dozen people in line waiting to check out. I seriously was waiting for 20 minutes before I left without buying anything today because the old man at the counter was teaching. Refer them to youtube if it requires more than a minute to explain, otherwise do your actual job. I'm super mad because I had to rush a job today because of how inconsiderate these people were. Never coming back here, ever.
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July 2023 by Rachel Jorren
The staff was very knowledgeable and helpful. They listened to me carefully and gave me multiple options/price points for the parts that could be used to fix my daughter's car. They even explained the difference between the price points as far as features and warranties. Thank you!!!
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July 2023 by Rodger Hill
It's a parts store but for the most part the staff is very friendly and helpful
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May 2023 by Cherylann Stacy
As per expected..good quick service by professional folks that take time to listen and glad to help
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March 2023 by Bennie Rohde
Better experience this time, its really important to know particular employees schedule, not all counter people have good customer service skills.
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January 2023 by Emily Woods
Great and helpful staff. I got my car battery changed here. It was a difficult reach for some of the parts under the hood and it was dark outside and the employee who helped me was very kind and patient!
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November 2022 by Harry MoE Mulyadi
He is so rude, so disrespectful the customer service horrible The guy with the beard and glasses, he need to learn more how to treat customers nicely, I know another young guy is nice I hope everyone who works here has a personality like him, I always come here, every time I got him always with an attitude. From now on I won’t come here anymore, Autozone nicer even I got drive some more mile but it’s worth it
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November 2022 by Cheyenne P
I went there for an ohmmeter and the staff were very helpful. They had several to choose from. The clerk went over the differences, so I could find the one that suited my needs. The store is clean, bright, and organized. Parking is convenient and they are located on a corner with easy in and out.The only thing I don't care for is sometimes the staff can be a little gender bias, "just cause I'm a girl don't mean that I can't work on cars or I'm to d*** to know what I want"
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August 2022 by Georgina Jiménez
Dave was truly amazing! I came in totally helpless and not understanding what was going on with my car. He was so thorough, attentive, and went above and beyond to troubleshoot the problem. Seriously highly recommend Dave!!! The world needs more people like him :) happy to say my car is up and running because of him!
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July 2022 by Irene Wokabi
Nice, courteous sales people knowledgeable and willing to assist! Keep it up!
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April 2022 by Nichole Hampton
Kevin helped me when auto zone made me cry lmao. thank u and I love you. You deserve a raise my man. ? Will be back. ?
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April 2022 by Kenny Kurtz
Lots of staff and very helpful. This will be my new go-to spot in town!
