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February 2024 by Skipp Bayless
It is what it is
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February 2024 by lori caban
Love this place they are very helpful
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November 2023 by pamela laclair-olson
I've gone here twice after having some minor car issues. Both attendants were extremely helpful and ran a code on my car for free. The most recent time, the lady calmed me down, helped me pick the best options for my best situation and also helped me put oil in my car. She was helpful, friendly and compassionate. It's in a rough part of town but I still highly recommend going here.
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September 2023 by Haley King
DO NOT GO HERE.Two grown men refused to perform an emergency engine diagnostic because "it's too dark outside" (it was 7pm; it was still light out, and they have an open, well-lit lot), "there aren't enough staff members" (there were 2), and my personal favorite, "this is a bad of a neighborhood" (said by a middle-to-retirement aged man to a 25 y/o woman).They even refused to loan the reader to me so I could pull the codes myself. (This, I later learned, was completely in violation of company policy.)I took it to an O'Reilly's down the road where they went above and beyond to help me. It seems they've had some ongoing problems with the employees at this particular location being shiftless, rude, and generally incompetent. It's apparently common for them to send customers they just don't feel like dealing with off to other locations.Save yourself some trouble. They're going to send you down the road anyway; just go elsewhere in the first place.
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April 2023 by Marena Moreno
The o'reilly crew is friendly quick and know their merchandise. This store is clean and they are always stocked with merchandise no empty shelves.
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March 2023 by Pat Serino
I went to this store yesterday on 03/16/2023 and I think his name was Garett I hope that’s right , but he came out to run my codes on my car for me and I’m disabled I couldn’t walk in there he was fantastic to me very patient and very respectful and nice. I asked him a lot of questions about what was wrong with my car and he was so informative and gave me all the answers. I appreciate it so much usually they are very curt and almost put out from women old ladies asking questions. So very nice young man. I love oreillys anyways and this just adds to that! Thank you so much to all of you ! Oreilly’s is the best!!!
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February 2023 by ROBERTA Kuhn
I just walked out after standong waiting over 10 minutes while everyone else including gentleman that walked in after me was greeted and helped. I dont know if it was because i am female or what. This was also after i couldn't park in handicap because both were occupied by non handicap vehicles. I left and told them their treatment was disrespectful and i wouldn't give them my business. Guy behind me walks in and even while helping someone else store people ask how they can help and welcome him in. I wasnt even welcomed in or acknowledged.
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January 2023 by John Wagner
Terrible! There's an older gentleman there that wanted to talk to me like a child. I then gave him a confirmation number and turns out he was wrong. Won't be going back there.
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January 2023 by Nieko Santos
Friendly customer service, speedy checkout, store and parking lot was very clean.
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December 2022 by Jeramy Micah
Whenever my car needs a part i stop by here and they always help me pick the right parts. Decent prices and the staff is super nice.
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December 2022 by Jeremy A.
I spent $500 at O'Reilly's in the past week and a half, and I guarantee I will never ever shop at O'Reilly's Auto parts again. 3 days ago another store sent me an email saying that my parts were ready to pick up so I drove out there and I got there 5 minutes before they closed which shouldn't have been a problem cuz I just had to walk in and pick up the order that they had just told me was ready. They were closed and they were hiding from you which isn't easy cuz the whole front of the store was glass. I know they were hiding from you because I parked in the parking lot cuz I had hardly any breaks and I didn't really feel safe driving home because it was raining in icy. Three different employees came out to leave in the next hour and a half. I ended up sleeping in that parking lot. And then this morning, terrible weather road is covered in ice thick ice, there's been no snow but they're still like two and a half inches on the ground of just ice. So I pulled into their black eyes parking lot, and ask the guy that was opening the store if I could kill some time putting my rear brakes on the car well I waited for a couple hundred cars to drive down the street and take off a couple layers of that ice. The employee said no which that's fine I understand. They don't want people working on cars in their parking lot that's 100% understandable so I went and just waited in my car without working on it. 45 minutes went by, the only car that it pulled into the parking lot in that whole time was another employee, and when he got inside and heard that I've been sitting out there he came out and beat on my passenger window as loud as he possibly could and then jerked his hand like he was telling me to leave like he was my father or something telling me to go home. The rudest bunch of employees that I've ever been associated with. I will never shop in another O'Reilly's as long as I live. I will push my car a hundred miles before I walk into an O'Reilly's and give them my money.
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November 2022 by tim wilson
Very helpful, found what I needed with their help, I'll shop here again
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November 2022 by Ryan AKMohawk
The crew here, especially Erica, are an amazing bunch of compassionate humans that really know how to help a community where it matters most! With their heart! I loved my experience here from Alaska and I even got the chance to hug Erica for saving my brothers day! This is by far my favorite parts store in the world! And I travel!
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August 2022 by Angela Baldwin
The store was clean and the staff was nice and helpful.
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August 2022 by Heather Main
The battery in my subaru was bad, and OReilly's on Pacific and 152nd tested it for free. They sold me a new one but didn't have anyone in store that day who could put it in for me, so I drove down to this O'Reilly autoparts on 99th and Pacific. The assistant manager Rico put the new battery in for me and he was so incredibly nice about it! You are in good hands with the folks who work here.