-
November 2023 by Ryan Olson
We appreciate the work done through your company. Happy with the end result and the customer service provided through the entire process!
-
November 2023 by Travis Bob
Great shop that did the work they said they would do and more. Only shop I will use again if I ever need bodywork done. Outstanding employees that make sure the customer is happy and satisfied with the work done.Services: Painting
-
October 2023 by Ron Haner
I have used Pacific Motors now for the 3rd time. They know what they're doing, and they do good work. They are trustworthy and stand behind their work. I have recommended them to family members and friends.Services: Tires
-
October 2023 by Isabella Weaver
Only shop I will bringing my car in going forward. Got my car in to the shop within a two weeks of calling as all other shops were full. Did a very thorough job and fixed everything that needed to be fixed internally and externally. Will definitely be back again for the future
-
October 2023 by debbie denton
They were able to do my estimate and start my repair on the same day. Which for me worked very well with my schedule and if I ever need any further repairs on any of my vehicles, they will be the first one that I go to.Services: Electrical
-
September 2023 by 天使小厨房
We had a great experience the first time using the shop, so we decided to come back the second time with another car. For some reason, the shop keeps on delaying pickup for over one weeks. Every time we called to get updates, our reply was always the same, either it’s almost ready and we can call back later or they’ll give us a call. It’s been in the shop for over one months now and we still haven’t received a certain answer for when it’s ready for pickup.Service: Body & Trim
-
August 2023 by Cathie McCann
This was the best cat repair experience I have ever had. The work was first class, the team was super easy to work with and the repairs were done efficiently. Thank you Pacific Motor Co!Service: Body & Trim
-
August 2023 by Sheila Ryan
Excellent communication, helpful with getting a rental car and set clear expectations. This is our second time taking our cars there and we are very impressed with Pacific Motor Company.Service: Body & Trim
-
August 2023 by Karen Luke Fildes
We had a hit and run on the day we moved into town. They took good care of our car and even wrangled communication with the rental car company when parts were delayed. A pro operation.
-
June 2023 by Tammy Springsguth
I have now used Pacific Motors Co. 3 times for body work repairs. They are Professional, Courteous, & ensure that you understand the process (even if it's the 3rd time). The Estimator, Tyler was through with the inspection of my vehicle & caught damage I did not notice. Diane, who runs the front office, is very knowledgeable and friendly. I actually dropped the vehicle off early due to my leaving for vacation and Tyler & Diane assured me it would be ready after Memorial Day weekend which it was. I have always praised Pacific Motor Co. and would highly recommend and continue to trust them with my vehicle.Services: Painting
-
June 2023 by Tyler Payne
Very friendly. I didn't get any work done, just asked for a quick favor and the crew had no problem with going out of there way to help me out.
-
May 2023 by Jeffrey Mullins
The staff are what make this place stand apart from the rest. Everyone is really helpful and friendly and genuine. They all seem to enjoy the work they do and are happy to be there and to help their customers. I needed both right side passenger doors replaced and some other body work associated with an accident. They replace the doors, fixed everything else, painted ....it looks brand new. The paint is flawless and the color matches exactly. It took a min 5-6 weeks I think but went really well couldn't be happier. A lifetime warranty is included with the work they do. I wish they had parking available more than street but I wasnt there long anyways.
-
April 2023 by Keith Keller
Pacific Motor Company did the body work on our pickup to fix collision damage. Communications and expectations were great. The actual work was perfect. Thank you!Service: Body & Trim
-
April 2023 by Alix W.
My car went to Pacific Motor Company after an attempted theft. I chose them because they were preferred by my insurance and had availability two weeks sooner than anywhere else. I'm so glad I did! The front desk folks were very organized and responsive. They were thorough with the repairs. They even cleaned out all the broken glass from my backseat. Great service.
-
March 2023 by Chris Barrows
My job was a large job. I was communicated with the entire project as to status updates. Thoroughness and attention to details was clearly evident. There was a computer diagnostic issue after delivery that was taken care of expeditiously and without any drama..I appreciated that continued service. I would absolutely come back to Pacific Motor Co (Tacoma) with any future business and recommend them to others.Services: Tires
