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September 2023 by Emmanuel Carter
The man I spoke to regarding a mattress was rude, nonchalant and smug. I informed him because of his attitude I will not shop there, his response was “I don’t care”. I advise other people to seek better customer service oriented businesses and don’t waste your hard earned money here.
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July 2023 by Service Provider
Bought some furniture there and Jay, the sales gal was really helpful and she also has a Good sense of humor.
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January 2023 by BeingMan11
Bought my sofa fro Paty furniture in December. Of course the day it was to be delivered my phone was acting up so we couldn't communicate to verify that I was home. With my work schedule and an ice storm blocking the progress I was worried that I wouldn't get the sofa in time for Christmas. The store managers worked with me and my wacky work schedule until finally on Christmas Eve their super efficient delivery crew dropped off my sofa-literally a Christmas Eve gift. Paty furniture has a good selection of beautiful furnishings, affordable prices and a dedicated staff. I will most certainly shop with them again. As you can see from the photo my new sofa is completely integrated into my world.
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September 2022 by Jasrielle Madecia
I really liked the customer service from the man that delivered my table and even set it up very nice and professional. Although my table was supposed to be delivered Monday instead of Thursday it came within a week of ordering so fast delivery! Thank you for the nice furniture piece definitely will be ordering stuff from here again!
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August 2022 by R S
I had very good experience at this store, ordered couches and they were delivered the very next day, they have very nice furniture collection, I really recommend them, thank you paty furniture for your excellent service?
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June 2022 by A R
Decent prices with a good selection of furniture.
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May 2022 by kevin williams
My experience with this company is lack of care and no urgency . Called to inquire about my delivery time and first guy just said yes and hung up. Never asked who i was nothing.. waited another hour. Called again asking where the couch i purchased was at. The promised time was between 4 and 6. Its now past 6. Got put on hold. For 5 minutes. To respond with can not get a hold of the driver ill call you back. 20 min. Later store called back said estimated time for delivery is 8 and 830 . 9 o clock rolls around driver calls me said he needs another 25 min. St this time frustrated. Said just deliver the couches tomorrow. Driver saids no he can not do that .to call the store. So ill be calling the store to get a refund. They have very poor customer service. Unprofessional.
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March 2022 by Paige Shilliam
Love the little place friendly we have got our bedroom set and leaving room furniture frome them and probly will get more from them later
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February 2022 by Dorrie Thomas
Best experience ever shopping for furniture!! Definitely will be back!!
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October 2021 by RUBY S
I had very good experience at this store, ordered couches and they were delivered the very next day, they have very nice furniture collection, I really recommend them, thank you paty furniture for your excellent service?
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October 2021 by Sloan
Way over priced and rude employees
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August 2021 by Karissa Skidmore
Great experience! Went in store, picked out the couch I wanted, paid for it & it was delivered the next day. The worker inside was very nice & professional and the people that dropped it off were super nice and even put it together for me and put it where I wanted. I seen a lot of bad reviews, but had a completely different experience. Love my new couch!
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August 2021 by Gift Ezeigbo
Very bad customer service. No communication whatsoever. They are currently sitting on my $3000 I payed in April for my furniture to be delivered which they told me was in stock before I paid for it. They never delivered my furniture I have called them several times and they have different stories and I visited them to know what's going on. They tried to replace my item with some other cheap looking stuff not even the same quality of what I have paid for. Not even sorry for anything that they have done, telling me they cannot refund my money so I only have the option to take that cheap looking furniture that I do not like. I finally accepted the cheap looking furniture, they promised to deliver more than 2 weeks ago and I hvnt received it yet. They are refusing to pick my calls, I have to keep using someone else's phone to call them. Please give me my money or my furniture. I am tired of all this. it's been 5 months.
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May 2021 by LaVeda “Veda” Allen
Fast prompt service very attentive workers awesome prices no hidden fees free delivery and mines was delivered within 24 hours of buying easy to set up and easy to move around as well. Comfortable and solid set I bought with ottoman. I’m pleased and left with all three pieces for 715 out the door. I’ll be returning.
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March 2021 by Kim w.w.
They are so much better than JR! Very kind and they work with you with free shipping! I trust Them!
