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February 2024 by Kam Coon
Closed 2/3/24
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December 2023 by Project Ruin
It's been months almost a year since this sign has been up when is this place gonna open? I shouldn't have to travel towards 6th Ave or lakewood. At this point this sign is a lie.
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November 2023 by Timothy Newman
Been here many times before, workers are friendly, good layout with basically everything you’d need in pet store. Would give 5 but they’ve been closed for a few months and not sure when they’re planning to reopen ?
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November 2023 by Ada Woodard
I love how the sign on the door redirects us to the petco on 6th ave. I drive all the way over there and they’re “temporarily closed” as well.
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November 2023 by Cece C.
The employees have terrible customer service, and it's barely anyone in there. I'd rather petsmart
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September 2023 by Seth
This review has to do with my vital care premium membership. At first glace it seems like a good deal if you shop a lot for your pet. But they sort of pressure you into agreeing to a contract without reading it at the register with people behind you in line. I didn’t realize there was a one-year commitment. After I committed, this location shut down and now there are no locations near me, so I'm not making much use of it. Then I tried to use my rewards before they expired to buy super worms at the other locations and they didn’t have them in stock so I lost my rewards. Pretty frustrating.
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July 2023 by Tony L (Casual Observer)
Although this particular store is temporarily closed "for repairs", I feel the sign should reflect an estimated reopening date or at least an update on its status?. Therefore, I cannot give anything beyond 3 stars due to categories I cannot experience at this store. However, the alternative locations I have visited are great! But I have to travel quite a distance. So it would be nice to know how soon this location will reopen. However, looking forward to this place opening soon to experience excellent service nearby!
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July 2023 by Laura
The girls in the grooming dept are always good with my Sr Boston Terrier. Wish Petco had more sales/clearance items
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July 2023 by tia “SWEETHEART” beanblossom
My first time in petco and I promise I will now be going back. My brother had passed and I now am taking care of his pet tarantula and I had no. Idea what the heck I was doing I needed to buy a tank and everything well this young man his name is Michael was so helpful he helped me with all the stuff that I was asking for and also helped me understand Harry (the tarantula) I went in with no idea how to take care of him and scared I was going to kill him to feeling confident about taking care of him. Michael is so nice and knowledgeable about my tarantula I even asked him about my cockatiel and he surprised me when he knew how to get my bird to quit biting me. My experience at the petco store near the TACOMA mall was awsome I only went there to get stuff for harry and end up buying my dog and bird stuff now that what I call excellent customer service. So if you ever go in after 5pm ask for Michael the the go to guy
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June 2023 by Jamie G
I'm always back and forth with Petco and Petsmart but I think Petco has the edge. They sell live mice for my snakes and sometimes it get hard to find mice anywhere. They also have their own brand dog food, Whole Hearted, that my dogs absolutely love
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April 2023 by Miya Ross
I’ll start out by saying i normally go to the petco in puyallup, but there were no available appointments for the time i wanted to take my dog. So i took my 3 year old golden doodle to get groomed here, i picked him up and upon over looking him when we got home there were a few spots missed and they left product on top of his head which later ended up matting his hair. i tried shampooing and brushing it out and it’s STILL there. Whatever they used is embedded in my dogs hair and it’s difficult to get out. probably won’t go back to this one.Edit: His hair is now falling out in clumps and i barely have to pull it for it to come out. All of the residue is gone and he now has a bald spot on top of his head.
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March 2023 by Sara Graves
This was the first time I took my boys to a groomers. Petco employees were really sweet and caring.
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March 2023 by Carmen Melendez
This petco is a big clean store and the checkout staff were extremely nice. I came here essentially for fish food, but they did not carry any hikari brand food other than freeze-dried stuff and no Fluval flakes other than bug bites. The selection is kind of lacking. Also, there were no associates around. I didn't need help that much, but while I was looking for Seachem Prime and Seachem Flourish glue (which they also did not have), someone slipped a yellow bottle of aquarium chemical in my totebag and I almost walked out with it. Nobody saw who did it, because there wasn't any staff in the fish corner of the store.I likely won't come here anymore but only because I don't feel safe doing so.
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March 2023 by Tessa WGC
Usually people are nice, the fish dep. Guy wasn't so much with how he handled our situation in particular. Tends to have a lot of things out of stock but I still love going every now and again aside from that
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February 2023 by Cris H.
Recently the staff here has been so great and helpful! Randy who works in the fish section was very knowledgeable about fishkeeping and kindly spent the time to help me understand how to treat ick on my fish. And once when I called in to check stock, the staff actually went to the shelves to check if the particular thing I needed was there. Thank you for the great customer service here!
