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September 2023 by Jeff McClane
Needed decking supplies so I stopped in to see what the offered. Better price by far than competitors, fast delivery, not a single warped or twisted board. Norstrom could learn a thing or two about customer service from this company. Sent two friends and they had the same experience.
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September 2023 by Dave Chapman
The best building supply place in Tacoma or Feral Way.
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August 2023 by Jim O'Sullivan
Awesome Staff from the desk to the yard. Cheers
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July 2023 by Randy L
These guys are knowledgeable, quick, and friendly. Never disappointed with my experiences with them. Highly recommend ?
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April 2023 by Jerm Dog
They got all the wood and more
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April 2023 by Jonathan Gilcrease
Our company Pacific Coast Renovations has been coming here for years. They have top notch service and go above and beyond for us. The service in the yard is like no other lumber yard around. Especially from Donovan, he has helped me get my lumber quick and accurate hundreds of times. Thanks BFS Fife employees we appreciate your hard work!
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January 2023 by roy larsen
Well when you want to come to a store that actually knows something about Lumber this is the place. You might think you're saving at the big box but in reality you're not this is where the pros come and get their Lumber this is where you should come and get your lumbar best customer service most knowledgeable staff and deliveries that far exceed anybody else's
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November 2022 by Janice Watson
I just needed a small package of some fasteners and they have a selection of small packages along with the builder supplies. Thank you that. Didn't want to go to the HUGE hardware store, so pleased.
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October 2022 by Tim JD
Most convenient place to buy lumber and hangers
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October 2022 by Tess Trosko
We contacted Builders First Source to help order new siding for an old shop on our property.We ordered our siding and paid up front for the materials. When placing the order we were given an estimated delivery date for the siding which was the week before we planned to demo and had enlisted the help of multiple relatives over a weekend to help us based on the estimated delivery date. Given the tight timeline to our project I asked to see if our rep would do a follow up call to the vendor to ensure the product would arrive on time. I was told that since it was a Friday afternoon she wouldn't call them and they would begin the order on Monday.When I followed up closer to the delivery date, I was told that the metal had been delayed and there was no way our date was going to be made. The sales rep told me that I should just get all of the people we had planned to help re-assemble the shop to come another time. Frustrated, I escalated to a manager who told me the order didn't properly get created in the vendors system.The siding ended up getting delayed multiple times. When I called to return some of the plywood, I was asked how the project was going. I said slow because all of the delays in the siding meant that we didn't get the help we were expecting to finish the project. The sales rep responded by telling me "at least you picked out a cute color".Now that the project is finished, I asked to return some of the unused metal pieces - the trim for the garage is the wrong width and there are some trim pieces that did not get used. I emailed our rep asking about the return and didn't get a reply. A few days later I called her and was told she was busy "moving her desk" which is why she hadn't been able to reply to my email. She then told me they could not be returned because they were custom cut. After I pointed out that the pieces we wanted to return were not custom cut, I was told we would likely be charged a restocking fee. I agreed to pay a restocking fee because the alternative is $0 back for materials that went unused. I have yet to hear back on whether the restock is possible.I have been beyond frustrated with the communication we have received from this company and the way they have responded to each issue as it has come up.
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October 2022 by Nick MeCola
as usual great service, great loaders, coffee. thank you for being here
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September 2022 by Rick Curwood
I just found this place and I'm impressed! The yard guy was very helpful.?
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June 2022 by Jan Watson
I just needed a small package of some fasteners and they have a selection of small packages along with the builder supplies. Thank you that. Didn't want to go to the HUGE hardware store, so pleased.
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April 2022 by Tony Helmbolt
Very helpful and loaded my truck with some very heavy material
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March 2022 by Jeff Whitmore
Great service, had supplies that others didn't!
