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March 2024 by Yordanka Johnson
Very nice place , for taking classes , and they have very good offer prices for piano sales.
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January 2024 by Olivia Bailey
Knowledgeable and helpful staff, our buying experienced was great all around. Highly recommend for friendly expertise and speedy delivery!
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January 2024 by Liz Falconer
Great customer service and buying experience. We are excited about our new digital piano!
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November 2023 by Laura Ross
We worked closely with Rich in Seattle and also with Rick in Tacoma a bit. They played a part in making my father-in-laws dreams come true with a stunning (used) Kawai Baby Grand Piano, that we also had turned into a player piano with the QRS PNOmation system, it is absolutely spectacular, they did a wonderful job. The service and knowledge Rich and Rick have made this such a wonderful experience! I would highly recommend Prosser Piano and Organ Co. for all of your piano needs or dreams (they have the ability to make them come true) above any other piano store in the Seattle/Tacoma area.
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October 2023 by Jim Eustace
Several years ago I took lessons at the Tacoma Store. Recently I was in the need for a new instrument so after shopping on line for some time I went to the store. The staff, as in the past was so professional I purchased a new Kawai Piano. Thank you Prosser for the wonderful service. Jim Eustace
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October 2023 by Sam Thompson
Just came in to buy some sheet music and flash cards not a piano yet… but so many different pianos and keyboards, the staff are super friendly and helpful, and my wife got to jam on a concert style grand piano.
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July 2023 by Grace Roberts
I had such a great experience buying my baby grand piano from Prossers. Rick was incredibly helpful and knowledgeable and made the entire experience a blast. I would say it was like the opposite of buying a car: stress-free, no pressure, and did I mention FUN?!! Rick followed up with me after delivery too to make sure everything went well (which it did). Rick and Prossers are true pros. I would highly recommend going through Prossers for your piano or organ purchase!Ps. Their piano delivery pro Vince is fantastic too!
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July 2023 by Joanne P
I purchased a beautiful Kawai CA-49 from here and am incredibly pleased with the product. It was very apparent to me that Rick was exceedingly knowledgeable about the piano products at the store and provided me with a very thorough education and walkthrough of the different brands, products, and lines of digital pianos. Once I made my purchase, he even kindly offered to deliver and assemble it to my home that very same day. I will admit I lingered for a while even after making my purchase to try out their diverse selection of quality pianos, which were stunning. Highly recommend!
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April 2023 by Noel M.
Eliot was incredibly helpful! It was easy to get ahold of them right away and he was able to answer all of my questions!
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November 2022 by Keith B
My wife and I went in to find an early holiday present for her. We were helped by Rick the manager and we were just blown away by the amazing customer service he was able to provide! Rick made all the difference in the world and anyone looking for a new instrument will quickly be sent his way.
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August 2022 by Madmartigan Kilmer
Rick Bakker was the associate who helped my husband and I find the perfect piano for our home. His customer service was off the charts, and he remembered our names days later when we came back to make the purchase. He took time to show us the details of the pianos, and he even played a few songs for us to showcase their specs and hidden features. Thank you, Rich. You turned our piano shopping experience into a fond memory!
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December 2021 by Michael Unger
Awesome selection and service! I found exactly what I was looking for and it was easy to set up out of state delivery. Rick was outstanding, I highly recommend working with him.
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October 2021 by Page T.
I had the weirdest experience. I went in to buy a new digital piano on October 21st around 4pm. I decided to go with the Kawai C59 for around $3000. I brought the full amount and everything. Well the old man on the floor told me everything that is on the floor is not for sale. Which was weird but it's very showroom-esque in there so I went with it. Well I saw a boxed up Kawai C49 which wasn't sold. So I told the guy, I'll take that one. He then tells me that he can't sell that one because it's the last one in the store. Now I'm officially confused & felt a little weird. I've never heard of this and he said "the last one always gets used as a floor model, I can't sell you this" and then tries to sell me a Roland. I went to Ted Brown music across the street. Found a really nice Yamaha digital piano for $1800 with stand and bench & it was the floor model. Ted Brown Music even took it apart for me to make sure it fit in my car. I'm a pretty popular musician in the Pacific Northwest & am officially telling everyone to run from Prosser Piano in Tacoma.
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October 2021 by TTown Billy
I cannot say enough about their great service, pricing, and flexibility. Rich usually works in the Shoreline store but was in the Tacoma store the day I stopped in. Rich worked with me on selection, pricing, delivery and follow up technical services. Very, very happy with my Prosser's, with Rich, and of course, with my piano!
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October 2021 by Bhairavi Shah
I like the no pressure salespeople. I'd recommend them!
