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March 2024 by Mary S
I reserved a large storage unit and not only did they charge me $200 more than my reservation price stated, but the first three units I looked at had standing water inside them after the rain. BEWARE OF GETTING WATER DAMAGE and not honoring the prices you're quoted.
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March 2024 by Kiyana Kitsune
Bejrome was very kind and helpful with getting my reservation for my unit set up. I appreciate his patience he had with my mother and I as we got this set up. Thank you Bejrome
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March 2024 by Joshua Washington
We are grateful and appreciate all the help from Public Storage. Hope gave us great Customer service!
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January 2024 by Aaron Bailey
Hope was absolutely amazing she was extremely helpful and helped get us situated when we missed our reservation
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January 2024 by Aria Joslyn
Thank you so much! Hope made the process easy for me and answered my thousands of questions! Thanks again!!!
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December 2023 by Nerissa Hooks
Thank you so much to Corinne, she helped me to get my storage unit really quick and easy. I just move in and I needed a storage space to fit all my stuff and she was nice enough to help me out. And the customer service was excellent too ?. She very friendly and professional. Again thank you ?!!!
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December 2023 by shandogdad
Today I had a pleasant experience and help from a young lady working there at the Tacoma location. I had trouble with my lock and she supplied a new one and everything is great now, thanks.
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October 2023 by Keeasha Shaw
Hope was very helpful and answered all of my questions. She’s a great property manager.
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August 2023 by Mark Younge
Joelle was a great help today! She is all about customer service and is tremendous blessing!
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August 2023 by Malik Lockett
Joelle was excellent! She gave great customer service and she is really about the people !
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August 2023 by Tresha Haywood
Joelle was excellent today in assisting me with finding the right unit and completing my reservation. She provided exceptional customer service.
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August 2023 by Grace Adeniji
Lovely manager! (I am so sorry I forgot your name) She was very very helpful. Got me a cart to help move my items to my storage space and even helped me move one of my heaviest items to my space. She set wonderful expectations for me about what to expect occupying a space. So so friendly. Thank you so much!
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August 2023 by Joanna Cobb
Joelle is beyond helpful and is genuinely excited to answer questions and go above and beyond to offer good service. Having someone be so friendly and positive makes you feel secure and supported in leaving your stuff there. I trust her with all my heart that she would never let anything bad happen to my unit, and made me feel it was worth it to invest in a big unit, which I've never done before. I feel she would help me when needed like it's her own. Great service, give Joelle a raise!!! ?
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August 2023 by Jadelyn Tauinaola
Had this storage for about 4 months now and everything is still perfect the way I left it . Even when I accidentally forgot to lock my storage , the workers (Joelle) were able to keep it locked while we were out of town . Everything was still there and the place is super clean . Joelle is amazing helping out with what you need! She’s our go to when we stop by our storage ?.
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August 2023 by Kirk Henderson
Joelle was great !. she followed up and got things in the right place after i made a mess of it. first time anyone for a storage facility has followed up and made thingss right.......
