-
January 2024 by Sally Henry
Friendly
-
December 2023 by Gloria Hunt
I recently Rented a storage unit at public storage on North Mildred in Tacoma. I have found this facility to be very clean, the employees to be very considerate and helpful, and I would recommend this facility to anyone.
-
December 2023 by Craig Powers
I really had a confusion Ed time getting in, because it did not have letters on the building, it had numbers
-
October 2023 by Victor R. Fernández Pérez
Fast and precise service. Organized, secured and clean spaces. Feel confident storing my cargo there. Thanks
-
October 2023 by D
This was the most embarrassing and violating experience I've ever had. apparently they change the terms of service on the fly, make up policies and kick you out of you violate those policies. Then tell you a time you're allowed to come and then block you again. I run a business for 2 years nowdont store anything you intend to sell unless you move it back to your house because even if you take your property off theirs it's still a violation of service. My car breaks down and the guy deadlines me 4 hours to get out of there going to tow my car, so I go get assistance and the guy locks me out and the car in. I get a voice will saying my code will work during business hours, it doesn't and they say come back tomorrow. Meanwhile I get a two day notice to get my stuff and one of the days she doesn't even let me in. This has been the worst experience of my life and I'm getting a lawyer
-
September 2023 by Maria P
This location has no one directly onsite, just a kiosk however there is another location a couple minutes away with a team. Ray was extremely helpful with initiation, questions and end of service misunderstandings. Moving is stressful enough and Ray was completely supportive.
-
September 2023 by Ian Geyer
I've been with this Public Storage for several years now, and I'm very happy with them. I have a 12×30 (large) and a parking space. The staff are very professional and easy to work with. Especially Sierra, she is wonderful. 5 stars .
-
May 2023 by E P
This place is terrible, my vehicle was broken into multiple times, over the course of 3 months. They absolutely, do not care about your property, only your rent check. No fence sensors, security sirens, or lights at all. In addition, there is no security guards, and the fence has holes in at, and vegetation growing out of control, that provides cover for thieves. Public Storage is well aware of these issues, and will lie to you, to get you to rent from them! I’d seriously go elsewhere, unless you like being ripped off.Update: I moved out and found other local places that were cheaper, and have nighttime security.
-
May 2023 by Sally Barto
Rental process was speedy and unit was easy to get into, load in my stuff, lock it up, and go.
-
April 2023 by Jason DeFrang
Liza at public storage is Awesome! She’s so kind, courteous, and was very understanding of a problem I had and made things so much easier for me.Thank you Liza!!!
-
March 2023 by Kevin C.
Rodents - and an indifferent staff. Was told I could move my stuff to their nearby indoor location for more than twice the price. Get me out of here!
-
February 2023 by Katie Shattuck
Alisa and Liza absolutely made my week today by helping me and my friend out with our questions. I honestly wasn't looking forward to the errand, however, I was pretty blown away at the ladies' genuine care and attentive listening skills. I wish I could have these women help me with everything instead of just storage.
-
December 2022 by Diamond Mijoy
Ms.Liza was the best ! She was so nice and so happy . Very helpful ! Solved all my problems quick and easy ! Great Customer Service!
-
November 2022 by Janet Sundstrom
2nd time in a month my unit has been broken into. No security cameras on the inside units. Do not recommend this particular location at all. Never anyone available to talk to or help
-
November 2022 by Gary German
Liza was so very helpful and patient with all my questions. My daughter-in-law rented from. Public Storage.
