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December 2023 by Kirsten
Called the company at 12:30 for a tow and got told they would call me when they are 20 min. away from the car. I texted them all the info that they needed before 1pm. I attempted to call them back and got no answer so I left a voicemail and got a text back "sorry missed you. call you back asap. meantime faster if you text your year make and model. also services you need. if a tow from location to location address." I already provided all the information you guys needed in a prior text so they haven't read my texts from before. Bad customer service after this I contacted another company that starts with B towing and they got someone out immediately for me.
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August 2023 by Annie Parker
What an amazing experience! I was so worried about having anyone tow my new 45 foot fifth wheel, but when the team from Richport arrived they immediately put me at ease. They were professional and experienced. They put my trailer into its small new space so easily and quickly! I appreciated they were so nice and personable too. I would hire them again in a second. Thank you for being amazing!
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August 2023 by Erin Hilburn
We have roadside assistance, after calling Safeco, being assigned BT towing, and then waiting over four hours for a tow truck that never came, we called Richport. They said they would be there in 45 minutes. They were there on the dot. I’m pretty sure they did us a solid and the driver came on his way home as he had family members with him and it was after 6 p.m. at that point. They were fast, efficient, and we will definitely be using them again if we find ourselves in need of a tow. Thanks so much! Highly recommend!
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July 2023 by Jspec 1120
Fairest price in the city, he was knowledgeable in his trade, and made sure my vehicle was taken care of. The only tow company I use and recommend to friends and family.Service: Car towing
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May 2023 by Charlie Caddock
These guys went the xtra mile to place my tiny home in a difficult spot.
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May 2023 by Carmel Charlton
Arrived very close to promised time. Driver was good at his job but didn't talk much.
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May 2023 by John McDaneld
Being a member I called AAA. They told me it would be a hour. An hour later they called to say it would be another hour. I called Richport towing and the driver junior said he'd be there in thirty minutes. He showed up on time and did a fantastic job for me. My truck had a big 800lb load of fence post in the back. It was ugly. The driver looked it over and determined that it was heavy but safe. This company did a great job for me and I would highly recommend them to everyone. Thanks Richport towing.
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May 2023 by CHANDA RUN
Richport Towing was professional and communicative throughout the whole process via phone and text. I had my mothers SUV towed from Tacoma to Kent. I was quoted $263 + tax from a couple other towing companies but Richport's towing was half the fraction! Thank you Josh and Junior for the excellent service!Service: Local hauling
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May 2023 by Shawnie Hayden
After calling many companies to move my 5th wheel these guys were the best priced. Easy process- towing guy was great! Very happy with the service. Will definitely be my go to people!!!!Service: Long distance hauling
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May 2023 by Chanda R.
Richport Towing was professional and communicative throughout the whole process via phone and text. I had my mothers SUV towed from Tacoma to Kent. I was quoted $263 + tax from a couple other towing companies but Richport's towing was half the fraction! Thank you Josh and Junior for the excellent service!
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April 2023 by Tabitha Collins
Josh was great, he was on time and the rate was great. I will definitely use this service in the future.Service: Special vehicle towing
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January 2023 by evelin garcia
Called today 12/19/22 in the morning (9ish am) to schedule a pickup for the afternoon (3pm). They confirmed they would pick up the car. They never showed up. I called the at 3:10 and they were not clear on the reason why they did not show. The person on the other line said one of their trucks “went down.” If that was the case, I understand things happen, but they could have called us to let us know that they would not be able to come, avoiding my husband to take unnecessary time off work. It is unfortunate, we had such a bad experience with this company as they have good reviews and that is why we choose to go with them.
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January 2023 by Duke Hefner
Josh is an absolutely epic human and tow truck driver. Super friendly dude and gave me a far more fair rate than any other local tow option. I was only a few blocks from my house and they gave me a tow for almost half of my other best estimate. I also have a lowered honda civic and Josh made sure my car was safely towed quickly.Service: Local hauling
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January 2023 by Shelly Singh
Josh is the absolute best. He really saved us towing both of our trucks immediately for a great price. We will definitely use them again anytime we need a tow.
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January 2023 by William Fleshman
I called because I need a jump start and the dude gave me the run around. Tried to tell me what the problem was over the phone, saying it was my alternator, when no buddy a new alternator was put in when i bought the car less than 3 months ago. The dude then said it's 2 different services for gas delivery and a jump? Why can't the person who jumps me just bring the gas too? I ended up getting a good Samaritan to jump me for free after the guy on the phone said he would call me back in 5 minutes but he never did. I would avoid this place if you can
