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December 2023 by Kenma Kozume
My mom is terminally ill and disabled and they held her medication from her because they have some sort of thing against her. She has made it very apparent, even having doctors call and let them know this medication is important and they still think they have the right to do this. Also, it wasn't a controlled substance and the insurance was ready to pay !!!
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December 2023 by K B (Keeeumm)
If you have a choice, DO NOT FILL HERE. My son had oral surgery and they straight up lied to my face saying that they got my sons prescriptions when I came in at 4pm and said that it was still being “sent” that they “see” them but they “don’t know what drugs are prescribed”. And they are “still processing”. I’ve worked this field before and never have a prescription be sent partially with only patient name. You either get the prescriptions or you don’t. Also don’t bother calling they don’t answer. It’s already been 3 hours. If my son goes without his meds and suffers due to their inability to dispense in a timely manner then this is definitely being escalated to corporate and the pharmacy board.
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November 2023 by Mr. Finch
There is no reason why it takes them more than 2 hours to fill a antibiotic prescription. I go in at liek 5:30pm and the tech said they just received my prescription from my doc and she says it won't be ready until tomorrow. Really. On top of that, before I went in, I tried calling several times and no one picks up. So here I am sick can barely eat or drink and I have to wait 24 hours to get my meds. I've never in my life had to wait more than an hour to get my script. So now I have to endure this sickness another night untreated. I'm never coming here again for my meds. Safeways food is overpriced and the pharmacy is mismanaged. Absolutely pathetic. And no the pharmacy was not busy. No line at all. No excuse.
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November 2023 by Chris A
Worse pharmacy experience I've ever had. We had our prescriptions transferred from out of state but then they couldn't get our insurance billed correctly. So we decided to transfer to a different pharmacy. Both the other pharmacy and us tried to contact them to get the transfer done. We had to go to the pharmacy and request they send our prescriptions over. They even tried to turn us away when trying to do this because they claimed they were too busy. If you can avoid this pharmacy.
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October 2023 by Makayla ann
Denied a pregnant women the restroom which I’m pretty sure is illegal in WA state. Usually come to this location since it’s nearest to my house but will be driving out further now. Also pharmacy here is the worst. Would recommend literally any other pharmacy. Extremely slow here. I had one prescription that they decided to give me a little at a time when it was supposed to be all at once. So I had to come back at four diff times after a major surgery.
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August 2023 by Kathleen Daugherty
Frequently “misplace” prescriptions, are often “out” of common medications, and refuse to assist customers when this occurs. Has been getting progressively worse over the last year or so.Most recently my 5yo son needed an urgent antibiotic, Dr. faxed it, called to check status 2 hours later, store claimed they never received it. I called multiple times the next morning and clerk kept saying they had nothing. Dr had to resend RX 4 times - pharmacist finally confirmed receipt, insisted it would be filled priority. Called back 10 minutes later to say they didn’t have the antibiotic at all, and had no idea when they would have more.Very disappointing and frustrating experience. Save yourself the headache and go somewhere else for RX needs!
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April 2023 by Iz Dainty
Initially I went to the 72nd Safeway pharmacy from the start because it was close and what I believed to be convenient.A few weeks ago I had gone in to pick up my prescription of tylenol3 & antibiotics for my rlly painful tooth infection. I handed them my paperwork and I was told it would be 30 minutes. Thank goodness I had gotten a lidocaine shot from my dentist to sooth the pain otherwise I’d be waiting nearly another 30 minutes on top of the 30 minutes I was told it would take in pain. I was a bit upset but I understand it was also a busy day so I kept my peace and didn’t let that altar my image of this pharmacy.Fast forward to today, the 30th of March. I had my dentist send my prescriptions to this same pharmacy. I had gotten 4 wisdom teeth pulled and 2 molars pulled. After my appointment we ventured straight to this pharmacy only to be met with arguing over what insurance was ran last time. I gave them my Cigna, my United American health care card and my drivers license to document last time but all they could find on file was my old Molina health card I never renewed, I don’t know how they charged that or used that when those weren’t the cards I had given them previously. being told that your insurance isn’t accepted here all while you’re in pain trying to figure out why it was accepted 2 weeks prior was my kicker. I was starting to feel all my pain so I had no choice but to pay in full for my medications before snapping from the pain.. I let the staff know to still have a good day but they will never see business from me again. They have a lot to learn when it comes to how they properly file their paperwork or something.
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October 2022 by Nary Ros
the worst pharmacy! They don’t ever answer their phones and i’ve tried calling 4 days straight. Dr even called and said he couldn’t get through as well! All just for an authorization
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July 2022 by Sherrie D McCord
The guy at the register was not helpful (Eli?). I was trying to use the GoodRx app. And I didn't have the dose right. And he did not bother to tell me the dose. So I spent almost 50.00 on rx.
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June 2022 by Rita R
Opens at 9am.... Nope... Waiting and it's after 9am and no one is here. I miss Kmart pharmacy.
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February 2022 by Baylee F.
Yep they have my meds ready on time but I have to stand in line just to pick up.. takes 15-45 min every time. Ridiculous. And there's 4 people working all the time yet only one person running the front counter. I've never seen a pharmacy work, walk, and talk so slowly...
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February 2022 by Roberta Johnson
Not always perfect, but who is!! Eventually it gets filled and billed correctly!! Josh is funny and ?? great.Thank you for always getting my family's meds filled.
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January 2022 by Regina Brown
I've never had a problem here. I have witnessed belligerent customers cursing out the staff, for reasons beyond the pharmacy employee's control. If you have a negative personality, you'll surely find fault with everything and everyone you encounter.
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December 2021 by Mari Gonzalez
I had to get a refill on a medication and the lady at the front desk by the name of Jennifer was really unprofessional. She sounded like she didn’t want to help me as well I called once and she put me on hold never picked up. Called again and she answered really rude again making up reasons on to why she couldn’t refill my medication. Every time I was repeating the medication she kept interrupting me saying what excuse me really unprofessional. Mam if you don’t like working with people than I believe that job isn’t for you….
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December 2021 by Kaelyn van Dorssen
If I could give 0 or negative stars, they would be used here. I have never met more incompetent people in my life, my 12 year old niece could do their jobs better then they do. Never have my prescription ready or right, and then argue with me and tell me that its something they've never filled there when I've only went to them for my prescription fills of this product. The male that works in the pharmacy has to be one of the most annoying people on this planet. Always has to chime in when he isn't the one helping you. And always gets rude and snippy when you disagree. I transferred all my pharmacy needs elsewhere. They seirously need to clean up house or at least give some proper training.
