-
March 2024 by Stephanie G.
I am starting to realize I really don't like this store at all. I've met some really nice workers during the night crew but my experience during the daytime here is usually that the workers are rude and entitled and think they get to run everything when they're not the manager, and aside from all of that I'm not really sure why grocery store workers don't realize that they're working in customer service. I had an experience at self check today, and I wanted to speak to a manager about it. I had this experience with Betty, hi Betty. I called back right after I had this experience at self check and I wanted to talk to a manager, and when I asked to speak to a manager, I was put on hold for a long period of time, and then the same worker came back to the phone and told me that the manager wasn't available I asked who I was speaking to at the time after I gave my number for the manager to call me back and of course I was speaking with Betty. Betty refused to give me to the manager. I'm sure because she knew that I would be reporting her behavior to the manager. To find out who Betty was I actually had to call back and ask who was working self check. I'm just not really sure why Betty thinks that she gets to make the rules and be rude to customers but if you want to enforce an actual policy, you need to be kind and cordial about it. Whether you like it or not Betty you are in customer service. I've been in customer service for years now and the way you spoke to me today is absolutely unacceptable and atrocious when we're speaking about customer service. I'm not going into the details of what happened at self check with Betty but what I will tell you is Betty discriminated against me and enforced a rule that is not a store policy I'm positive of it because I've actually spoken with other managers about it. Anyways, thanks for giving me your name Betty and I hope that your manager gives you some training on customer service and maybe you learn that you can't just talk anyway to anybody because eventually someone's going to report It.
-
February 2024 by Peter T.
Clean the bathrooms!!! Disgusting. So embarrassing when I brought my 6 year old in there. Poor kid. He was amazed how gross it was
-
December 2023 by Ed Head
Your fresh food counter worker,Dakota, provided me with the best experience I have ever had at a grocery store. You need to give that man a raise and a promotion immediately because he is phenomenal at his job.
-
November 2023 by Brian Lehmbecker
2 free vehicle charging stations. Limit 2 hours. They are not often in use, but users of non-electrical cars often steal the parking spots.
-
November 2023 by Tasha Carmichael
It was a decent experience.My only request is that management educate themselves on which items are approved for W.I.C. Kefir for instance, previously bought at WinCo and Fred Meyer. Item is WIC approved, but wasn't approved at Safeway. At first I was offended, I came to a conclusion to give it to them as a learning opportunity.Next time, I want loss prevention to hold my hand and my extra reusable bags. This way I can gauge an actual necessity rather than a want. While I get my shopping necessities done. If I decide to use my bags instead of a dirty shopping cart, then so be it.
-
November 2023 by Tài P.
I don't want to say this but some of the employees were kinda weird and showed their racism to customers just like me because I was an Asian person and passed me and then talked to a person behind when I went first. But anyway I feel like little interested with food at this place ( and employee was a male)
-
September 2023 by Desirie Ostby
The pharmacy was nasty. Dirt so thick you could write your name in it. Gum stuck to a display box of cold meds. Right next to the window and cash registar. I took the med. bottle and sanitzed before giving to my daughter. The whole counter area was dispusting. I would not get vaccines from thos location.
-
September 2023 by Kate Hunt
This Safeway has such a large selection of Asian specialties & delicacies. Also they usually have available the most current gluten-free food items.
-
September 2023 by Ashley Ferree
The store itself is always clean and the employees are great. The hot food left much to be desired, old chicken, mushy rice
-
September 2023 by Annie R.
Always find products I'm looking for at Safeway!.customer service ok. Need more staff.
-
July 2023 by Collie Mon
Its not easy to seek help finding something I needed help finding. When I did come across an associate after seeing others suddenly walk away upon approach. The one that did help me sure didnt act like shen wanted to
-
July 2023 by Kristi
Not my favorite Safeway though, overall, Safeway is my all time favorite grocer.This location doesn’t stock a bunch of items I regularly shop for so that is rather disappointing to me.In addition, there are just so many homeless or should i say the new politically correct term of unhoused persons sitting as you approach the store asking for money.i simply just didn’t feel safe whatsoever and, like i said, Safeway is my favorite grocer.I was visiting a friend in this neighborhood, which is what brought me to this specific location.I will have it honestly admit that I absolutely will not return to this specific location due to personal safety concerns alone.It was after dark when i arrived and i just was on my most head on a swivel stick guard, for lack of a better term, the entire time i was there.So much so, i completely forgot themain reason I had gone to the store in the first place!I was in such a hurry to get out of there quickly (if not sooner) and away from this particular location entirely!I do not believe this is Safeway’s fault whatever, so please do not think i will no longer shop at Safeway, because the truth of the matter is that i will ALWAYS shop at Safeway!The Meat department ALONE will keep me coming back every time so please do not misconstrue this individual review of this location because overall Safeway is a top class grocer who, in my humble opinion, is tough to beat fornot only selection of products, quality of meats and produce which is second only to fresh farmers markets and, last but not least by any stretch of the imagination, absolutely without a doubt, outstanding customer service which has become almost an extinct feature in practically every business out there!
-
June 2023 by Miriam McCabe
It's close by so we walk..great selection(most of the time..sometimes the frozen section is rough?) all the associates are so kind and helpful! We love going here! The Starbucks, bakery and floral department are our favorite though! They always make my daughter feel like she's their favorite person! They know us by name and always make her feel soo special! She talks about all the workers like they're her best friends ? **They have shopping carts again yay!!?
-
June 2023 by Cherylann Stacy
This store is a complete nightmare day or night. I'm close so it's convienent. But homeless and neighborhood folks make this a unhappy and scary place to shop. It's scary to walk in and out of door. It's horrible to hear gunshots when grocery shopping...they need full time parking lot security. And a no loitering rule enforced.
-
June 2023 by Brenda Kish
Employees are rude they act like they are being put out to do their job, especially the girl that works in the butcher department. The man at the self checkout is rude and snarky. Aaron is the worst he acts like he’s the boss over customers. Larry, Tony, Evie, Michael are always friendly and professional, as are the Starbucks staff. Worst Safeway I’ve ever been to.
