Sally Beauty at 3202 S 23rd St Space in Tacoma, WA offers a wide range of salon-quality products at budget-friendly prices. The store carries top brands like Clairol, L'Oréal, Wella, and Chi, providing customers with everything they need to achieve professional results at home. With nearly 3,000 stores across the U.S., Puerto Rico, and Canada, Sally Beauty is a go-to destination for hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment. The store's employees are generally helpful and knowledgeable, with the exception of the store manager, Danielle, who was described as unfriendly, unhelpful, and rude by one customer. In contrast, another employee, Bailey, was praised for her excellent customer service, product recommendations, and ability to assist even a Spanish-only speaking client with ease. The store's prices and product selection are appreciated by customers, but the customer service experience can be hit or miss. Some customers have reported positive interactions, while others have found the staff to be less than friendly. Additionally, the store's online shipping options have received mixed reviews, with one customer experiencing issues with a two-hour delivery that was never received. Overall, Sally Beauty offers a wide range of salon-quality products at affordable prices, but the customer service experience can vary depending on the individual employee. Customers are advised to call the store directly to verify hours and to seek out knowledgeable and friendly staff members like Bailey for the best shopping experience.
The manager and sales staff were wonderful and so helpful! Thank you 🙏
October 2024
A lot of these reviews seem in authentic as they seem to be written by employees so Im not sure whats actually real these comments are bizzare. Anyway, both times I came in recently there was only one person and she was really busy. I left and went to Lakewood but also had the same issue there. Maybe hire more staff?
October 2024
my hair came out amazing and the ladies were awesome!!