Sephora offers a welcoming and enjoyable shopping experience where all customers are celebrated. The store features popular brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable options from Sephora Collection. Customers appreciate the variety of products and the convenience of online ordering with in-store or curbside pickup, making shopping quick and easy. The staff at Sephora are highly praised for their friendliness, professionalism, and helpfulness. Several reviews highlight exceptional customer service, with employees like Tnaya and Isaiah providing friendly, attentive assistance. Others have noted staff members such as Denise and Carolina for their knowledge, caring attitude, and expertise, especially in skincare and waxing services. Rebeca received special mention for going above and beyond to help a customer redeem an old perfume certificate, even calling customer service to ensure the issue was resolved. Overall, Sephora is recognized not just for its beauty products but also for its dedicated staff who create a positive, personalized shopping experience. Whether browsing, seeking skincare advice, or picking up a special order, customers leave feeling valued and satisfied.
Good store easy to choose perfume, especially grateful to the worker named Mariah, she is very friendly and helped us well.
May 2025
I had an amazing experience tonight shopping at your Tacoma location. Tnaya Was so helpful and friendly. She has the biggest smile and I just love her energy. She was super personable. I really appreciate great customer service and had to acknowledge her tonight.
May 2025
I got my makeup done by Carolina 10/10 amazing was so sweet and kind asked all the right questions
