South Sound Scooters is a welcoming and passionate dealership in Tacoma that specializes in Vespa scooters. Customers praise the staff for being friendly, knowledgeable, and genuinely enthusiastic about scooters. The team creates a fun and inviting atmosphere where buying a scooter feels more like visiting friends than making a purchase. Many reviews highlight the excellent customer service, with staff answering all questions, providing helpful recommendations, and going above and beyond—such as calling to check on customers after their rides or assisting with insurance updates. Mark, the owner, and his team are experienced riders who love sharing their knowledge about scooters, local rides, and clubs. They offer personalized guidance to help customers find the perfect Vespa, whether it's for a first-time buyer or a seasoned rider looking for an upgrade. The dealership also provides additional services like scooter maintenance, repairs, and advice on safety gear and classes. Customers appreciate the transparent, pressure-free environment and the sense of community fostered at the dealership. Overall, South Sound Scooters is highly recommended for anyone interested in buying or servicing a Vespa, with staff that treat customers like family and are dedicated to making every experience enjoyable and memorable.
Very friendly people there. Very knowledgeable and always willing to help customers find just what they need, not want but need.
January 2024
Immaculate work and super friendly service! My Vespa had quite a lot of work to be done after it was unfortunately stolen and then recovered. They provided me updates throughout the whole process and were communicative with my insurance rep too. Thank you Jason and Mark for a great experience!
December 2023
Found the right scooter for me. And the accessories I wanted.