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November 2023 by Marianne Robinet
***responding to your response below -- we visited one dealership, you, the car in question is still available on your lot. I can show you text messages from your sales person if you like, they are from Sabrey, with South Tacoma Auto. Don't gas light me and pretend I don't know where I looked at the car *****Made an offer on a car, they did not accept the offer. No big deal, I was going to just move on, but then I get a call from the “internet Sales Manager” who decided it was a good idea to bully and harass me about the offer. I believe the price was a fair market price for the rig, but I’m looking for a slightly better deal and was worried about the fact that the brake calipers, lug nuts and rotors were rusted, as if it had been driven on a saltwater beach. He decided to call me and argue about it, tell me that the car was from Hood River Oregon which is apparently now “in the mountains” and tell me that there is no salt water near Portland where the car was purchased. Last I heard, Oregon and Washington are both coastal states, but what do I know? He told me at the start of the call that his reputation depended on pricing the cars right, I think he has it wrong, I think his reputation depends on treating customers with respect, perhaps he should work on that.
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November 2023 by Patricia Hursey
Always take good care of me.. Awesome team all way round!
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November 2023 by Kyra Winchell
These guys are great!! Finding an honest and straightforward place to buy a car is so refreshing. Highly recommend to anyone looking for a quality car at a great price!
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October 2023 by Melanie Loustaunau
I went in to look at a car I saw online and ended up with a way better car with lower miles and cheaper price. I couldn't believe it. Best experience I've ever had. I was in and out in less than 2 hours with a new car. They really listened to my needs and made sure they checked off all my boxes. I would totally recommend South Tacoma Autos. You've made me a customer for life. Thank you again!!
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October 2023 by Bo Weeks
We picked out a car on the South Tacoma Auto website. Stopped by on a Sunday to check it out. The staff was very helpful without being pushy. Great experience! They took our car in on trade and we drove our new ride home. Awesome day!
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October 2023 by Marianne R.
Made an offer on a car, they did not accept the offer. No big deal, was going to just move on, but then I get a call from the "internet Sales Manager" who decided it was a good idea to bully and harass me about the offer. I believe the price was a fair market price for the rig, but I'm looking for a slightly better deal and was worried about the fact that the brake calipers, lug nuts and rotors were rusted, as if it had been driven on a saltwater beach. He decided to call me and argue about it, tell me that the car was from Hood River Oregon which is apparently now "in the mountains" and tell me that there is no salt water near Portland where the car was purchased. Last I heard, Oregon and Washington are both coastal states, but what do I know? He told me at the start of the call that his reputation depended on pricing the cars right, I think he has it wrong, I think his reputation depends on treating customers with respect, perhaps he should work on that.
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October 2023 by Jessie Rain
Our previous car was totaled so we stopped in to look at an SUV we saw on the website. "G", greeted us promptly, we told him what we were looking for. "G" was friendly and helpful. "G" was not an "agressive/high pressure salesman". Had he been, we would have left. His demeaner was calm, warm, and inviting. This was our best car buying experience we've had. We highly recommend asking for "G".
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September 2023 by Brenden F.
Went into this place looking for a specific car, had been eyeing it for a little under 3 days before I went in as I was considering other options but ultimately decided to stop by, once my girlfriend and I got out of the car we were greeted and I had mentioned the particular vehicle I was after, the salesman told me the car was in parts and service and I would have to wait a week to see it. Tried to sell me other vehicles per the usual car salesman but left anyways and was told I would get a call when the car was out of parts and service, 2 days later I got a notification that the car was sold through the car gurus app, not a word from the salesman. If they were holding it for someone then that would have been fine but the lying is what turns me away from any dealership. I had waited 2 days thinking I would get a phone call/text message and got no words. If they lie about where the car is and/or if they already have a potential buyer then why would I want to buy anything from them! A little honesty go a long way and this will most certainly be a used lot I'll stay away from. Unfortunate situation as I was ready to close a deal but I thankfully I found a different dealer at a better price with lower miles.
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August 2023 by Sean McCarthy
Alberto is very professional, friendly, and helpful. He helped my find a great vehicle after my car was rear ended on I5. I'm happy with the overall experience. Months after the purchase, the car is running excellently!
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August 2023 by Anaija W.
I wouldn't recommend getting a car from them, they're cars are extremely unreliable bought a car in 2021 and now I have to get a new one due to a bad engine.
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August 2023 by Travis B.
Worst experience ever with this business. They are scammers for sure. They sold us a car that had no working locks on the doors and a busted transmission that needed to be replaced - the states implied warrantly law covers things like this and says they should give us a full refund or at least repair the issues themselves but they wont even return our messages. So now we have to spend over $8000 repairing the car we just bought from them that they claimed had no issues. Beware this place and these scammers.
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July 2023 by Heather C.
We can't say enough positive things about this place. When we arrived, we were greeted by Alberto and Kaleo who we were in communication with prior to arriving. They were both extremely helpful and did not make us feel pressured or rushed throughout the entire process. We had originally planned to look at a second car at a different dealership after our visit but we decided we wanted to give our business to Kaleo and his team. Tommy in the finance department was even able to beat the interest rate I was given through my banks auto loan program. If you're looking to buy a car, check this place out first!
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July 2023 by Frank Lenzi
G. was a great salesperson! My wife and I had been dreading the car buying experience, but he made it quick, easy and painless. And he’s the nicest guy in the world! We’re very happy with our experience and our new wheels!
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July 2023 by Guille Huchan
Thanks “G” and team for helping me find the best car for my family. G answered all my questions, and helped with the entire process. Then he had the car waiting for me all washed and sparkly, 10 out of 10. Thank you!
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June 2023 by Lynnlee Perry
South tacoma auto is amazing. I was referred to don by a friend and he was not only able to get me into a car at the price I wanted but he was also patient and so so nice. Tommy in finance was able to calm my nerves and overall help me to purchase the best vehicle for me. 100% recommend!
