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November 2023 by Chase Nelson
I went in knowing what I had wanted after seeing it posted on car gurus. There I met Garrett who was very very helpful. He was super cool, very respectful, and matched my energy, which I appreciated very much. After driving the Mazda knowing I wanted it for sure he took me to Dani in finance. She was very straight forward and walked me through everything I needed to do to be able to finance a car for the very first time. They did everything they could to get me in what I really wanted and I couldn’t be more grateful to work with the team at South Tacoma Mazda.
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November 2023 by Aariyah Zynae
I have bought at least 6 cars from here thousands of dollars and they just tell u what u want to hear to buy the last two I was scammed into! They took my money and pretty much screwed me I will never again buy a car from this place again they messed up when they lost mike he helped Julian and the rest suck! Act like they care and use you! I kept coming back because to me I thought Julian and Ed were like family! I was so wrong!
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November 2023 by Tasjaray Komotios-Newton
I just bought a used 2021 Mazda CX-30 with Paul Perry and the customer service was 5 stars. This was my first time buying a car at a dealership and Paul was very kind and patient. He took the time to show me all of the ins and outs of the vehicle and answer every one of my questions.There were a few cons:1. I didn't notice a small crack on the passenger side of the windshield that until I left the lot. It seems odd they would sell a vehicle with a crack in the windshield. In looking at quotes from windshield repair places, it will cost between $80 - $150 to fix it and there is a long waitlist for windshield repairs at the moment.2. The vehicle didn't come with a spare key fob. The dealership charges around $400 for a replacement. I was quoted $225 from a locksmith.3. The finance department pulled a hard inquiry on my credit report even though I had already secured financing with my bank. They said they had to do that since I was paying for my down payment with a personal check and they needed to verify who I was. I would have preferred to provide other identification documents as an alternative.Overall, it was a good experience. They also washed and detailed the vehicle while I waited for the finance department to wrap up sending the purchase order to my bank.If you go here, ask for Paul! You won't regret it.
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October 2023 by Eric Medina
Bought my first car in here. All workers were great. From salesperson, finance and to the owner. Great people. Wide range of price flexibility. Car they offered me was perfect for my budget. Even gave it a detail as I purchased it. Recommend this place to anyone.
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October 2023 by Jordan Levenseller
Review posted on behalf of Lynn K.Stopped in to South Tacoma Mazda and was so fortunate to meet and work with Paul! Even before Paul knew I would purchase a Mazda he went above and beyond. It was such an exceptional experience at their dealership that I bought my first Mazda, a CX-5 thanks to Paul and everyone at South Tacoma Mazda!
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September 2023 by Disco Bee
I saw a rare pre-owned black on black Lincoln Continental at South Tacoma Mazda and contacted Paul P for an appointment at 1130am. When I arrived, Paul had the Lincoln pulled up and ready for a showing. After the test drive, we sat down and discussed numbers and I felt no pressure from Paul even though there was some initial negotiations involved. Paul understood my bottom line and after he spoke to his managers, we agreed on a price that I was comfortable with and we shook hands on it. The finance advisor, Ed, was also efficient in completing all the documents with me. I was out of there by 130pm, quick and pain free. I returned later in the day to pick up the Lincoln, which they washed and vacuumed up and even put in some gas for me. It was a very good experience and Paul was a professional and friendly salesperson who treated me with respect and fairness.
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August 2023 by Eryn W.
I had an exceptional experience buying my first car, a 2019 Mazda3, from this dealership. The staff were incredibly responsive, informative, and sincere throughout the process. I'm thrilled with my car choice and grateful that the team continues to provide excellent assistance, even after my purchase. A truly wonderful experience!
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August 2023 by Aubree Britt
My husband and I just purchased a CX-5 working alongside Johan. He walked us through the whole process and made our first big purchase a positive and simple experience. We thank him greatly and couldn’t have done it without his help! Thank you South Tacoma Mazda!
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August 2023 by Tariq Hunter
Great customer service. I would to give a big shout out to JEFF MITCHELL thank you for your time, patience and help in me choosing the right car for the best deal. I admire everyone who work at the Mazda dealership for their professionalism and ethics. I’ll definitely recommend friends here. Thank you! 10 ⭐️?
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July 2023 by Jen S
I bought a new car from South Tacoma Mazda. I had a great experience. Johan Hernandez was great! He was patient and not at all pushy like some other sales people. He showed me every little detail about my new car and answered all of my many questions. If you are looking for a sales person to help you without feeling like being pressured, he is the one. Thank you Johan, I appreciate everything, my car is amazing!
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July 2023 by Alexa Rosellini
I worked with Garrett and I only have great things to say. He walked me through every step of the process, answered every question I had (which was a lot), and made the process quick and easy. The entire team at South Tacoma Mazda treats you like family and ensures you are comfortable and happy every step of the way.
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July 2023 by Mitchell Melugin
South Tacoma Mazda offers a fantastic selection of Mazda vehicles, accompanied by friendly and knowledgeable staff. Their commitment to customer satisfaction makes car shopping a breeze.
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July 2023 by Brad C.
They're a bunch of liars. Zero ethics. Zero brains. Don't waste your time. They will do anything and everything to drag out the process to wear you down. Liars gonna lie. Don't fall for it
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June 2023 by J Mackenzie
*Update: currently issues withthe vehicle I purchased this time. I am less than 4 days in and staring down a bad motor, amongst other major things. The vehicle was transferred for purchase from Jet Chevrolet a part of the umbrella group for this dealership. Blame whomever. The issues are real.I am giving them the opportunity to make it right. Will update after appropriate resolution:I will update the star rating as appropriate:*Old: Absolutely hands down the best aexperience I've had at a car dealership. This is my 3rd time purchasing from them. I have shopped other car dealerships and always come back. The customer service is .. well if I could give them 10 stars out of five I truly would. They treat people right! Treat them with respect and kindness and have the cleanest vehicles in at least 2 counties in my experience. They are 60 miles from my home and I will make the drive every time. Many of the other dealerships local to me (I-5 cars for example) could learn more than a dozen lessons from this dealership! I recommend them to everyone, friends and family and even strangers!You can't go wrong here!
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June 2023 by Donna Mintz
My experience with Chris Wodjenski could not have been better. Before he even knew I would buy from them he went above and beyond for me. He secured the exact car I wanted and had it delivered and ready for me when I arrived. Cleaned up, filled with gas and sitting out front with a bow on it. Seriously. The negotiations went smoothly, and I came away feeling respected and appreciated. The best part is I got to drive away with the car I wanted and did not have to settle for less. Chris is amazing, I would highly recommend him to anyone looking to buy a car.
