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January 2024 by Nate Bennett
Hello, I have a few things I’d like to share. These people are a business which means trading in or selling they will always give you a fair and just price I recommend you sell or trade with these people. Thanks super smash. You are awesome.
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January 2024 by DJ Herron (DjMoney420)
Hands down favorite card shop, knowledgeable, fair, gives appraisals , doesn't always buy but is 75 percent more than anywhere else
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January 2024 by brian peelor
Theu waited until after purchase to explain that there's a no return policy except for the same item. Had I known I wouldn't have purchased it because I didn't know if the recipient had the particular game we were wanting to get them for xmas
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January 2024 by Demetrius Brown
I have died and woke up and Video Game Heaven this place rocks the staff was by 1 million percent very helpful very very helpful indeed I know now where I'm spending my money spending Super Smash Brothers yeah indeed OK Google
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January 2024 by jacob marquez
I've bought ps1 games from multiple locations of retro gaming stores I got games here that don't even boot up look at disc and it looks like they were rubbed on hard wood floors I mean damn guys you don't resurface or anything that's hella disappointing
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January 2024 by Kai Crist
It kinda sucks to go to this location after having been to the Olympia location so many times. I pass by this place often and the last couple of times have taken it off my radar. I always feel unwelcome in this store when I walk in and really avoid most of the employees because of their lack of customer service and poor attitudes. They have a couple good ones but I always seem to be a bother to them. Pricing also seems rather inconsistent between the two stores with this one being around 20-30% over the other store. I love the Olympia store and have spent plenty of time and money there but I usually am wanting out of the Tacoma store minutes into walking in.EDIT RESPONSE: I didn't have any particular issues today. But every time I'm in it feels as though your employees are cold and uninviting. There is one gentleman in there a younger guy with medium straight black hair that is wonderful. Im not sure his name but he helped me out today and was extremely helpful unlike the other gentleman who has longer curly black hair and I believe glasses. I purchased a copy of Iron man on the PS3 as well as monkey ball touch and roll on the ds and at checkout I asked if you guys would be willing to do 15$ on the iron man. The younger gentleman didn't seem comfortable offering the discount so he turned to the other guy and asked him about the discount to which he replied in a cold tone with the exact words "prices are set". I'm not sure that is at all welcoming or even a kind no to a challenge on price.
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December 2023 by Dantron69 K
Kind and friendly staff. They took time to not only have a conversation about what I was looking for, but also how they could help me get what I wanted. I would definitely recommend.
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November 2023 by Blake Stagner
Wife bought me a 2ds xl and when I opened it, it had dust particle underneath the front screen. This device was previously opened up and repaired badly. They would not let us return it and offered to buy it back for way less than what we paid for. Shady business that never disclosed this and will not be coming back. There’s a better store on 6th ave. Avoid this place at all cost.
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October 2023 by Nathaniel
I love this place. I hadn't been for a while and since the last time I had been there they remodeled, everything is laid out really well, and the games are really well priced. The staff are super friendly and willing to answer any questions you have about anything. I will be coming back.
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September 2023 by Tyler Pinkston
The workers were helpful. I received a very fair price for the items I sold them. They were able to process my transaction quickly and without any problems. I will definitely be returning here whenever I need to buy, sell, or trade video games or consoles.
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August 2023 by Brett T
Nice store with a great selection of stuff… alright if you want to buy from them but I would never sell to them. Offered $80 for a GameCube with controllers, Zelda collectors edition, Windwaker, paper Mario TYD, Spyro, and Metroid prime all good condition with games cib… I made $80 off Windwaker alone and competing game stores would take all that stuff for at least double that amount.
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August 2023 by enderbotxiii
Excellent service from kind and super knowledgeable, fellow nerds which is great but, where they shine is the Massive collection of games and consoles.
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August 2023 by Nikolaus Pate
Hadn't been in for years before today, but it was as great an experience as it was then. Games are organized alphabetically and everything is well-defined. Selection is phenomenal. Prices are amazing. The staff is knowledgeable and helpful.I went in looking for a PS2 game and a few replacement peripherals for it, and the staff helped me get the quality products I needed to enjoy that experience again. I am infinitely glad that this shop is still around, and hope that it continues to stick around for years to come.If you're in the area and need something for your home console; be it a game, cable or controller, this store has got you covered.
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August 2023 by Cedar ellison
Recently offloaded some games and consoles that I could no longer justify keeping. Staff was incredibly helpful and honest accessing their value. Felt sad to let them go, but did make a great sale. These whiney 1-2 star reviewers are entitled brats. This is a place of business. Have something to offer (money or trade), but dont expect a free handout because of your n*** card!
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August 2023 by Jesi Vega
Love this independently owned game shop where the salespeople really know their stuff and it feels as much like a community resource as just a store
