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October 2023 by Joe
I love the gigantic flag but I think I should be a little bigger!
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August 2023 by Dina P.
What a find! I wish I knew about this place years ago. We moved and were missing some screws from our furniture. We called the furniture company with no help and tried looking in tons of bins at Home Depot and Lowe's. One trip to Tacoma screws and it was resolved in seconds. They have a counter with four associates just to help you look for what you need. All you have to do is pull a number and wait. It is quite efficient. They gave me five screws. For free! What nice people! I highly recommend and will be going there in the future for all my hardware needs
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July 2023 by Vernon Monte
Again was able to get me exactly what I needed, and for a great price.
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May 2023 by Cole Wydrowski
Great customer service and knowledgeable staff.
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April 2023 by Kenneth S.
I have to give them a bad review because they are foolish not to merch tshirts and caps. They'd sell like pancakes.
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April 2023 by Chris C
Nice to go into a place and get what you need, Sinton to be did about good brick and more stores, Tacoma Screw had what i needed although not common. You want a hard to find fastener or tool, TS is my first place i check.
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March 2023 by Brian Babcock
Excellent service and friendly people. They helped me out a couple times solving an issue and didn't make it seem like an inconvenience. If you need nuts, bolts, screws and more, this place is a definite recommend!
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March 2023 by Avery Schlatter
The staff is always helpful and knowledgeable. They tend to treat you like you are on their level though. If you say you need something then they ask you questions that you can't answer. Sometimes I get the feeling that there's a level of pride with some of the employees where they want to show off their knowledge rather than just helpfully get to the end result. I find myself often just saying "pretend I know nothing" so they don't ask complicated questions about what I'm looking for. Bottom line is I always end up leaving with the screw or tool that I need or knowledge to move forward on the project.
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March 2023 by A1 Locksmith Tacoma
Was working on a project for one of our clients who had tried to do it the self. problem was it was an $800 log. Lauster broke one of the smallest, which I did find out to the last step incomes Tacoma screw and go by there, and with the help of one of the guys at the desk easily find some replacement screws for it to save the day.
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October 2022 by Bruce Ferguson
Great business with many options of fasteners, safety and abrasives
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October 2022 by nathan Green
Very helpful. A bit slow to get to each customer, but that is more a matter of being thorough with each customer at desk. Great service!
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October 2022 by Noelle Quong
I came in a few weeks ago trying to find hardware to build a crib. We were given a crib from a friend, but it was missing some pieces. I had gone to about 5 other places. Most were helpful but didn’t have the parts, another was rude and dismissive. But not here! The gentleman that helped me was so kind and patient as we looked through the manual deciding what I needed. The pieces were in metric units, and we had to make some adjustments/guesses. It took a long time to find the right parts, we even had back-up options in case some of the parts didn’t work. I put the crib together, and with all of my options, everything worked beautifully! It was such a stress off of us, especially as first time parents, to check putting the crib together off of our list. I can’t remember his name, but he was a younger guy, maybe mid-20s, with dark hair. I was in on 9/9/22. Please give him a shoutout for me!
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September 2022 by Shawn Reiff
Had to make second trip due to clerk's mistake, however they have great customer service and hassle-free exchange! I will be back as they have things you cannot get elsewhere!
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August 2022 by Leialoha Leilani Dacus
I went in to the Tacoma store today after many failed attempts in locating a metric screw in a odd size for a SUV rooftop awning . I believe it was Allen who helped me and my Service Dog. He went above and beyond to find what I needed to make my awning safe. Thank you so much for your help and kindness. I will most definitely be returning anytime I need specialty bolts and tools. Highly recommend this specialty store.
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July 2022 by Chris Salvador
Great place! They’ve got all the hardware you need on short notice and fantastic service to boot. A million times better than the big box stores for commercial/industrial projects as well as many personal/household needs.