The Management Trust is a community association management firm dedicated to supporting HOA communities in Tacoma, Washington. As the only 100% employee-owned company in the industry, they are known for saying "yes" where others often say "no." The team is praised for their knowledgeable and helpful staff, including managers who handle requests promptly and professionally. Clients appreciate managers like Don, Shelley, Miguel, Jeri, Paige, and Carmen for their excellent communication, follow-up, and ability to keep projects within budget. Many reviews highlight the positive impact of their responsiveness and commitment to resolving issues quickly, such as noise complaints and community concerns. The management team is recognized for making the experience stress-free and enjoyable for board members and residents alike. Overall, The Management Trust is highly recommended for their prompt service, professionalism, and dedication to community well-being.
We appreciate the Glacier Pointe management team very much, especially Elena for helping us go through the application process, fill out the forms, and promptly assemble the package for review and approval. They provided excellent services as we have experienced with. Thank you!
August 2026
I've been so impressed by the way the Esplanade is managed and cared for. Shelley is always professional, and always so helpful!
August 2026
I’ve been living at the Esplanade for over two years now and it’s been great. Shelley Ketcham, the building Manager is great and is willing to help with any issues that need attention.
