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February 2024 by Sarah Steve
Giancarlo was awesome in helping me get another phone for my husband. Great customer service and very patient with us. If you need another phone go see Giancarlo at Phone Guys!
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February 2024 by Michelle West
Michael helped my husband and I find a great starter phone for our 10 year old. The easiest experience and best price!
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February 2024 by Terry Jones
Great customer service, And they Make sure I was able to walk out with a phone I recommend anyone go here
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February 2024 by Dmitri B
Sold me a broken phone. Refund only with $80 restocking fee. Going on second week of waiting for them to get the phone fixed and back to me. Probably should have just taken the loss and paid the fee. these guys are nice until they have your money.update: turns out the restocking fee is actually $97. I believe these guys waited two weeks before they would ship the phone because thats when my return policy expired. I ended up agreeing on last day to the "restocking" fee of $97 of a phone that they had in their store and never shipped to me, under duress, and filed a fraud case with my credit card company. After months of reviews Im glad to report my CC company sided with me and refunded all fees.
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January 2024 by Anthony Jamerson
Everybody was very professional very polite the manager helped me with the issue I was having with the phone we got it fixed I would definitely recommend the phone guys to my friends I am 100% satisfied with the service that I received excellent job
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January 2024 by Robert DeAnda
I went in to phone guys told them my problem and what I was looking for and they showed me a couple different options for what I needed and got me out the door in no time.
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January 2024 by Brian Moore
It was an extremely and enjoyable experience with the Phone Guys of Tacoma. Maria, and the staff were very helpful and I and my family and friends will be purchasing all our phones from the The Phone Guy from now on.
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January 2024 by Bishop Mar Zaheem Cool Kids TV
Extremely nice people Maria is the best! Maria is different!!
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January 2024 by Mark Priest
Experienced and helpful sales people that help you get what you are looking for . Very professional and knowledgeable they answer questions. I didn't think of asking. Over all, a very good experience. Thank you "phone guy" Simon . Merry Christmas everybody.
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January 2024 by Justin H
Was surprised at how easy and informative Simon was with helping me set it up and get a new device!
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January 2024 by Yaneli Galvan
if I could give 0 stars I would, Simon is horribly rude. I can barley even understand what he’s saying with his accent. he always tries to sell me something I didn’t come for. from an experience sales man to retain customers you have to build relationship with your customers to keep them coming, Im very disappointed.
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January 2024 by Shaneaka Jackson
The employees at phone guys were amazing, very helpful and knowledgeable. The prices are reasonable and product is in good shape. I would definitely recommend them. I will continue to do business with them. Just make sure you pay off whatever device that you’re leasing if that the route you want to go. Thanks for everything. Go check them out.
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January 2024 by Gerald Roman
Excellent customer service
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January 2024 by Harley Baby
Great phones great prices great customer service .... in a bind and need a phone , they got you. It's a great shop
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January 2024 by patricia cassatt
The staff were friendly and professional. Michael assisted me with getting approved for assistance with purchasing a phone. He was very informative and proficient. I love the new phone and plan to come back in the future.
