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June 2023 by Shane Moore
Very unwelcoming to someone who is new to the area. I was sent through hoops just to be told it wasn't enough. All of this for something that was taken care of in 30 seconds at a different business. There is no chance I would never consider doing business here in any way.
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May 2023 by chandra nixon
Every person working there had a positive attitude and seemed to know each person coming into the bank. As I was opening a checking account, I overheard the customer talking about someone close to her passing away and the female teller went around to where she was and asked if she could hug her, then said a few encouraging words then went back to her station. I felt that was very heartwarming and I really liked seeing that. Everyone's so distant these days. So even out of an all business day, they still have heart!
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May 2023 by JodyBeth Hosley
They have what is called a "2nd chance" checking account. That's how I started using there bank a few years ago.
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February 2023 by Frank Bocanegra
Best bank I've ever been with.Friendly people who have always given me the utmost attention in solving any problems I had over the years.
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November 2022 by Melinda Weimer
Timberland bank has alway given me quality care. I have been banking with them for probably 13 - 15 years. They are one of the few banks that still has a drive up window. If you are handicapped that is a big plus if you don't have to stand in line to wait for a teller.They are always helpful and have a smile on their face. I have no complaints.
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September 2022 by Robert Lockwood
EXCELLENT Business bank, after a horrible time with bank of America, Timberland has been a breath of fresh air.
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April 2022 by Adela Hernandez
Friendly staff with excellent knowledge of banking!
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July 2021 by Richard Mays
I've been a member this bank for about 12 to 15 years
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June 2021 by Justin Rogers
Horrible service if you do manage to get any. I have had nothing but problems with this bank and mobile as well. Avoid at all costs
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April 2021 by Colleen M.
In my business I go to the bank often. This bank is hands down my favorite one I've ever done business with! They are dialed in with the business/ professional side and so friendly too. Always going the extra mile with a smile! I would highly recommend
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March 2021 by FamilyGene G.
When it came to Covid Timberland was dismal failure . After 13 months I still have to choke down diesel fumes and yell my banking for the world to hear through the drive thru window . I have two other banks I deal with and I will be moving everything to them..
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October 2020 by Tara Hendrickson
Great customer service.
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September 2020 by Nichole Merkle
Horrible service. My son in laws card is locked and all locations are closed. No 24hr line to fix. Now have to wait 3 days to address issues. What credit unions or banks don't have 24hr help. Trying to get a hold of anyone is a joke. They are changing banks Tuesday!!! Don't get an account from them not worth the hassle.
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September 2020 by Chad Howes
Supposed to be a national coin shortage going on, but they don't take coins...
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September 2020 by Janna A.
These guys are the worst bank I haver encountered. Its damn near impossible to get a hold of them on the phone on Saturdays during their 'open hrs'. I was told that the teller would be open from 9am-2pm on Saturdays. I made the 40 min drive to one of their scarce branches just to find out there is no one here. These guys suck and I dont recommend them. I planning to close my account because their service is so poor. Dont assume what the rep on the phone knows what s/he is talking about. So bad!!!
