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August 2021 by Jethzabel Ramos
Awesome customer service.
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July 2021 by Lynn Mendoza
Paul is awesome. Totally felt relaxed and confident with the process. Everyone was so nice.
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April 2021 by Robin Magonegil
Terrible customer service. No one gives you a straight answer. Shuttle service they provide is unreliable.
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October 2020 by Margie Mae Wilson
Great service.. friendly staff
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October 2020 by Rick Christenson
Great service, recall issues resolved in less that an hour.
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September 2020 by Clint Cluzel
Brooke was an excellent service manager. But I did find a new dent in my car rear panel next to the fuel door they replaced - somewhat disappointed with the lack of accountability. Otherwise previous service events have been positive.
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April 2020 by Robin Adams
Buying is easy and relaxing they tell you upfront, we know have bought 2 cars from Titus will , there customer service is outstanding. Thank you Tim and Bill helping us with are new 2018 ford fucus
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April 2020 by Tim Samuels
Daniel Cote and
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March 2020 by Edwin Root
The people were very helpful in this time. Jimmy was great!
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December 2019 by Cora Snider
I am so beyond grateful for the amazing service that the staff here give. I recently bought a one owner certified pre owner SUV from this dealership. Buying a car can be hectic. Michael from the used sales office helped me feel 100% confident and comfortable with trading in my Cruze and getting an Escape :) Then Gary in the finance department wowed us with his wonderful work. We got a great interest rate. A great payment. And some great quality warranty packages with the Resist All fabric package that I’m absolutely in love with. I just left the dealership for my appointment for getting the Resist All on and I literally have not had one bad experience. Brook in the service department is absolutely amazing. She got me set up all comfortable. One of my heated seats didn’t work and she made sure I had an appointment scheduled and made everything extremely easy. I’m just in Awe at the amazing service this team has. You guys are so awesome and deserve a pizza party or something for all of your hard work! Thank you so so much. For everything. And I look forward to buying from you guys again in the future.
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December 2019 by Serg S
After scouring the web and playing multiple auctions online I wasn’t content with the deals. Titus Will Ford in Tacomas had a great deal on a 2018 F150 Raptor, their sales guy Rick Rooney was awesome. His patience didn't seem to ween with my ever increasing list of demands. It's hard to get a good deal on a fully loaded Raptor but these guys worked with me and I was out of there within a couple hours. Would highly recommend this dealership for their costumer service and ability to work with costumers to make sure you walk out happy. Thanks Rick!
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November 2019 by Shawn Martin
I purchased a used car from you about. Month ago, it had a mechanical failure pretty quickly & your team did an outstanding job of taking care of me with loaner cars, and repairs. Thank you for going the extra mile to accommodate my needs. You made a good situation out of a disaster.
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November 2019 by Steve Towle
Bought an dodge ram ecodiesel 2016 from Karl and he is a good guy with good intentions. Most dealerships would try to push you into a sale where they listen as well as perform research to get you into the vehicle you want. Just like any car buying experience, they try to get you into the car if you find what you want with any offer! Now most of the time the offer isn't accepted but they will work with you and be transparent which I found to be the most sincere quality that I prefer before spending a large sum of money. Thanks for the great experience before and after the sale.
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November 2019 by Sherilyn Etter
Service has been less than good. I left a message from my service advisor at 11 am and I had to call back at 2:30 pm to see what is going on with my vehicle. I rented a car because I need to be at work at 6 am and needed to return the rental so I don’t get charged additional hour or hours.
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November 2019 by Ninfantolino
Our salesman Fred M. with excellent, super genuine guy. There sales manger Scott T. and our finance lady Shelly where also great, they made it a pleasure all around to purchase my 2020 ST Explorer at Titus-Will Ford. Highly recommend Fred M. If your in the market for a Ford Vehicle.