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October 2023 by Yongsu P.
Kevin, the advisor at Tacoma Toyota dealer, is a true standout. His expertise, professionalism, and commitment to customer service make every visit a positive experience. He goes above and beyond to address my needs and concerns. I highly recommend Kevin for his exceptional service and dedication to ensuring customers are well taken care of
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September 2023 by Rob H.
Purchased a new Crown. Jeff Thach was my sales rep and he was great. Friendly, knowledgeable, and not pushy. Great experience.
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September 2023 by Jessie Chiem
My biggest thanks to Logan and Mathew for helping me get the 4Runner TRDPro of my dreams! They were both extremely helpful and communicative through the process of the sale. And also personable. Would be more than happy to work with them again.Docked a star because my actual experience during the Financing portion was the worst. I felt coerced into financing a loan when I wanted to pay cash.But! The next day, Trevor helped save the sale and closed out the deal and I thank him for his kindness.
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September 2023 by Susan keller
We arrived near closing on Sunday to look at buying a Highlander and was met with Tamer's patience and expertise. He made the test drive fun and a real learning experience. When it came to the car and the paperwork, he took time to make sure we understood exactly what we were doing, without any pressure or awkwardness. He - and his team - stayed hours after closing to make sure we could drive home with the car that night. The whole team has a great sense of humor which really added to a great car buying experience. Thank you for all your help!
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September 2023 by MAGIE Maglaya
I can’t believe I’ve got my dream car! Thank you for all Toyota Larson staff for making it possible especially to Tamer who patiently help us all throughout the process and setting up all the apps in my Toyota Tundra. All in all my total experience here in Toyota Larson was amazingly great. Jamie and all the staff including the managers are great and friendly. Customer services was excellent. I highly recommend this dealership place. Again, THANK YOU VERY MUCH!
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August 2023 by Ndsettia Argyle
So I pulled up at Toyota Tacoma with the intent of finding a car, and to my surprise I bought the perfect car because my sales man Concord, knew exactly what I would like after talking to me for brief time and I mean, it was just perfect. From the time we took the car for a test drive and back. The entire experience was blissful. I couldn’t be happier and most importantly I couldn’t have felt more seen. Thank you Concord for welcoming me to the Toyota family. You’re a special being. Rachelle in financing was the icing to the full cake I was served.
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August 2023 by taylor h.
I've been leasing a vehicle from this dealership for 3 years. Totaled my highlander and came in to join a new lease. The team went above and beyond to get us into a new vehicle for the price range needed.
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July 2023 by carlos sanchez
The customer service we received at this dealership was truly outstanding, thanks to the exceptional assistance of Tony Petrina. Tony had a positive and friendly attitude while being straightforward. Having visited numerous Toyota dealerships in the Greater Seattle area, Tony stood out as the most professional salesman we worked with. He promptly provided us with all the necessary information and offered unwavering support throughout our purchase of the 2023 RAV4 Limited (without the crazy >$6000 markup other dealerships are forcing people to pay). We extend our sincere gratitude to Tony and the entire team for their invaluable assistance. Keep up the excellent work!!
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July 2023 by Jet Express LLC
Just bought the new 2023 toyota tundra 1794 edition, worked with (sales person)Tony Petrina & Sales Manager (Rachelle) and were able to make this whole deal done in less than 2 hours. This is our second toyota vehicle from Larson but our 4th vehicle overall from the larson group and looking forward on working with them again. Thank you
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July 2023 by Dean Disharoon
Dealing with Nate and Jamie at Larson Toyota was one of the easiest and most enjoyable times I’ve ever had parting with a large sum of my money and time. They weren’t pushy at all; they were: super helpful and informative, honest, straightforward and reasonable. Overall just good people to meet and do business with
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June 2023 by A Men (Coldcuts43301)
Working with Concord and the Larson team was a great experience. We’ve worked with Concord in the past for a family vehicle. While we knew what we wanted, the conversation with Concord led to the perfect fit for our parents in the Toyota Sienna. This time around, we were ready to get an SUV for ourselves and we were pleasantly surprised on the options we had. We thought we already picked the pre-owned one we wanted but was shocked on the value we received with a brand new 2023.Concord continues to understand our needs and works with us through the process. We will surely be working with him again the next time we’re ready for that next vehicle.
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June 2023 by Olivia Tran
Sam Long was great to work with and really went above and beyond to secure our desired car and ensure top quality. I worked with Sam through the entire purchase. He was fast to answer all my questions and helped out as much as he could, he is so friendly that made me feel so comfortable just like talking to my uncle. Sam was willing to stay with me throughout the whole process until late night at 12 am in the morning. He also kept us well informed along the way about timing and next steps. The entire process was thorough, honest and professional. It was a pleasure working with him and I would highly recommend him.
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May 2023 by Natali Burgess
My husband and I had a great experience at this dealership and we are very satisfied with the two Toyota vehicles we purchased. The entire team, from sales to financing were extremely professional and awesome! Special gratitude and kudos to Rena, Rachelle, Alex, Billy and Logan! If you are looking for a car, that’s the place to go!
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April 2023 by Chris W.
Retired Law Enforcement and for a retirement gift, I bought the, "Cascade Edition" Tundra with all the bells and whistles. I asked the salesman, Mario if they could throw in a bed cover. Mario said no, but I could have one at employee cost. He printed me out an invoice for this.After the purchase I found out the bed cover was recalled. I asked the sales manager, Bob Villa, if he would still honor the invoice I had for the bed cover. Bob Villa flat out lied, saying he would check with third party bed cover makers. He never did, and never called back.Oh yeah, read the fine print on the "Appearance Package". When I found out it was 2K, I said I did not want it. I was told since I signed the paper, I was stuck, even though it had not been installed yet.I called Jordan Owings at Titus Will Toyota and he ordered the bed cover and had it installed 2 days later.I asked salesman Mario at Toyota of Tacoma (Larson) if they would refund me the difference I payed on the cover since I had the invoice. I was told Bob Villa would call me back..Of course he never did.A true bait and switch, get the money and send the customer down river. Worst unethical business practice I've ever seen.Buy from Titus Will Tacoma...They actually care about customer retention.Chris Walker
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