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June 2023 by Brent Van Dyke
This place was fine but overall Uhaul is terrible to work with. The company lies about contracts and drop off locations at the time of pick up and expect you as the customer to go out of your way for them. Go with any other company and you will be far better off on the end.
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June 2023 by Ranjit Singh
front main office people are careless and on a wrong job don't go there if ur picking up U Box go straight in theback. whereas shipper Dan on the other side is good and nice.
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June 2023 by Kathy Smiley
Staff very helpful for setting up truck rental for move to Yakima and purchase of boxes and tape. Thank you?
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May 2023 by Devin C
Good storage place with lots of units but open hours are false. At least on Sunday it doesn’t open until 9:00 am. Drove 15 mins to the unit just to be denied entry at 8:15 am when their online says opens at 7:00 am.
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August 2022 by broman2229
If I could rate u haul as a whole a 0/5 I would. We needed to rent a truck for an emergency situation we paid the upfront cost. We dropped the truck off. They found a way to charge us another 1000 dollars. Whatever we signed a contract contacted the customer support. They said nothing we can do but you can make payment on this. So I started to make payments one day I check my bank account and uhaul has made an unauthorized withdrawal from my account with contacting me. So same thing contact uhaul they say nothing we can do. So at this point I contact my bank and request the money back. I show the documents stating that we had agreement to make payments on the amount. So the morale of the story here is pick another rental company unless you would like unauthorized withdrawals from your account.
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April 2022 by Sunday Elder
Not in any way is this facility 24/7.Units are only accessible 7am-7pm Mon-Sat and Sun 9qm-5pm.
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April 2022 by robin tate
Great no issues safe place for storage
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March 2022 by Victoria Hill
Super huge U-Haul store they have everything you need for your truck trailer towing rental storage boxes moving supplies the store has it all. PLEASE NOTE ONLINE THIS STATES THAT THIS IS A 24-HOUR STORE WHICH IT IS NOT THEY CLOSE AT 7:00 P.M. AND THEY DO NOT HAVE 24-HOUR RIDESHARE HERE BECAUSE THEY DON'T LOCK THE KEYS IN THE BOX DUE TO VANDALISM SO YOU MUST COME AT STORE HOURS TO RENT A TRUCK OR TRAILER OR ANYTHING ELSE HERE
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January 2022 by William Renner
I paid for a 24 hour unit and rent for 24 hours a day for 30 days. How come I can only access the site when management is in? Extremely inconvenient access and false advertising here
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January 2022 by Nicole Marshall
My father passed away and I needed to clear out his storage unit. Tasha, (I know this is spelled incorrectly) helped me through the whole thing and took care of the situation well. She has excellent customer service and deserves a raise. ?
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January 2022 by Vulcan Data
This particular visit was very good! My roommate and I have had some hardships recently. Without mentioning anything our representative was able to lower our overdue storage fee, every penny helps, Thanks!I gave them four stars for two reasons.1) The storage facility is not on the same property as the rest of the U-Haul store & Rentals. But is on the same side of the road.2) When we set up our storage unit, the lady demanded an additional cosigner, that didn't live with us, ? I couldn't believe what I was hearing. People don't have to do that for a house, why for a storage unit!? ?
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January 2022 by Nathan Garcia
GREAT CUSTOMER SERVICE! We were worried about the holidays, but they came through for us on the late fee, and payments!
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December 2021 by Melody Villegas
They let us reserved storage space on the phone
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December 2021 by R M
Their lacking on certified propane EMPLOYEES. I quit going there.
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November 2021 by Laurie Ann S.
They had a truck available when I needed it, very short notice and also helped me choose the correct sized storage unit and honored their "rent truck and get one month storage " offer. East in and out of storage facility. Feels secure. Clean unit and truck.
