-
February 2024 by D Graham
The agency I rented from was very personable and helpful, made every effort to help me.
-
February 2024 by Toni Holmes
The truck was big enough.
-
February 2024 by Chrysalis Walker
This is gonna sound weird, because they couldn't help us. But Danisha did a lot of leg work to get us a truck today. Give that amazing lady a raise! She's worth every penny of it. ?
-
February 2024 by Nikki Wegener
Friendly and efficient staff, went above and beyond to help me with my needs.
-
February 2024 by Brant Powers
Donisha was the best! Great customer service at this Uahul
-
January 2024 by Seahawks Fan86
Very friendly staffI rent alot of trailers from them and they have me hooked up and ready to go in no time.Great place to go for all your rental needs ?
-
November 2023 by Sean D Shelton
Here we go;The gas tank was on empty.The back of the box truck had water everywhere.The ramp that pulls out was full of mud.The check engine light came on after 2 blocks.The truck would barely shift unless you stepped on the gas pedal.I was told I would get a $10 discount which was laughable.I was also told they would email me a receipt. Neither of these things happened and when I checked my account, I was actually only given a $7 discount.I will say both young men working there were very polite.All this being said, I will never use Uhaul again.It's quite apparent that they do not maintain or service their vehicles at all.In my opinion, everything that could've gone wrong, did.I'll be contacting corporate for a full refund ASAP.
-
September 2023 by Courtney Cihla
I rented a truck from here for 6hrs. First they gave me a truck with bad alignment, bad brakes and it was missing the dolly (which we told them we needed) .I returned the truck on time. They charged me my amount, sent me a receipt and pulled the total out of my account. Two days later they charged me more with no reasoning. The boy at the front was very rude, couldn't give me a reason for the extra charge, refused to see my proof of the charge. I will never rent from here again. HORRIBLE customer service.
-
September 2023 by Kelesia Faleagafua
Best experience with everyone, some minor issues with the truck but overall it was great. Lost Track of time when I needed to return the truck but they called me and made sure I was ok and quickly extended my time. Thank you definitely will recommend to family/friends
-
July 2023 by Janelle Zapata
Amelia was so knowledgeable, helpful and friendly. She made the overall experience even better! Thank you!
-
May 2023 by kelly dietrick
Horrible customer service. They're services went down and could not rent me a truck. When I asked what I was supposed to do and how I was going to be compensated; the rude lady that works there laughed and said good luck. Complete trash and unprofessional. Do not go there. Tun. Find another location
-
May 2023 by Lilliahna Patterson
I wouldn't recommend this place, today we walked in and the Manger said we couldn't park in there lot. We were just asking why and he started getting angry. He was making snide comments and calling us "boss". Then he tried saying "if you don't stop boss you gonna have to leave". And all we were trying to say was that having to park it a different lot is stupid. So don't come to this place it's horried.
-
March 2023 by Javier Valdez
Go to another location! Terrible customer service. I was refused service and TOLD TO LEAVE THE STORE. I told them I couldn’t return the rental on time. I was willing to pay for an extra day or whatever late fee I had to pay. The customer service rep was upset I couldn’t get the equipment back in time, and she refused me service and I was told to leave the store.
-
March 2023 by Shib Rather
This was going to be a 1 star review due to the customer service we received when we picked up the Uhaul.However upon returning the truck David saved the day and more than made up for the service at pickup.Thank you David for your great customer service!
-
October 2022 by Carlos Drum
Best customer service I've had in a while. I reserved a truck in tacoma and when I went to pick it up no one was there. When I called customer service I was redirect to this location. The employee who helped me was professional, friendly overall excellent. And when I returned the truck a few minutes late she was more then understanding. I'll be needing another truck in a month or so and will definitely come back to this location. So thank you to the employee who helped.
