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September 2023 by la verdad del Apocalipsis con Juan
Very cordial professionals, Cole and the manager, and everyone else very kind! I give them a 10 they achieved what the university place banks couldn't!! I recommend. This bank 100%
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September 2023 by Arnie Berheim
Great staff but Branch Manager is extremely rude!!!
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June 2022 by Kee Norman
Call the number but no one answers the phone, just voice mail
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December 2021 by gloria kidd
Friendly and efficient staff. Have been with this bank for many years, and I have received great service!
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May 2021 by Marina MM
Great bank, great location, awesome staff!
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September 2020 by Denise M
While B of A has an opened lobby with social distancing -- still not with US bank. Also while waiting in drive up window line can be long wait the teller machine has not correctly worked for at least a year. It stopped taking any of my checks a long time ago so tried again today and it still wont take any of my check. Teller always says "its real picky". How about getting it fixed??? It used to accept my checks. Poor service!
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June 2020 by Kendrick the Incredible
I was in line waiting at the drive thru. I was FaceTiming my husband on the phone while I waited. As I pulled up to the window, the teller accused me of recording them and the business. She was very rude. I have been a customer for over 20 years and have never been treated this way. I will never return to the branch on 19th street??
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January 2020 by Bijo C.
I love this branch. I recently opened a new business account and my experience is been amazing. I just wanted to do a International money transfer and it only took 5 minutes. That blow my mind. This usually takes me almost an hour at other banks. So I'm so glad I switched to US bank. The staff is very friendly and accommodating.
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September 2019 by Laurie Alvaro
I've been with us bank since May 21st 1997 that is 22 years now I will not change banks I've had exllent service through the years I've been with us bank I've haven't had any problems with us bank at all laurie alvaro
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July 2019 by Cesar Holguin
Never received my call back I was promised.
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March 2019 by Christopher Gross
I had an issue with a business account and the Branch Manager, Peter, took care of it in 5 minutes. I cant expressed how pleased I am with how swiftly they helped me out.
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January 2019 by Doreen Shao
They are sooooo helpful and friend! Nice service.
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December 2018 by Matt Williams
7.00 bucks to cash a check from them that's reaching pretty deep money tree doesn't even charge that.only gave two stars because they were friendly when they bent me over
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December 2018 by 胡茵淇
Try to have an auto loan there and the lady Christine wasn’t very nice to us at all, we try to understand the process but she doesn’t even wanted to explain or answer my questions , talking so loud , almost like yelling at me and feel she is racist. I would never use US bank and they should fire her. Fire her ,US bank will have my business, if they don’t , I don’t think this branch will last long.
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August 2018 by 胡茵淇
Try to have an auto loan there and the lady Christine wasn't very nice to us at all, we try to understand the process but she doesn't even wanted to explain or answer my questions , talking so loud , almost like yelling at me and feel she is racist. I would never use US bank and they should fire her. Fire her ,US bank will have my business, if they don't , I don't think this branch will last long.
