United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service is the only organization in the country to regularly deliver to every residential and business address, providing secure, reliable, and affordable delivery. It manages over 30,000 retail locations, including the local Post Office at 320 Garfield St S. Reviews highlight experiences with amazing, fast, attentive, patient, and helpful employees who are consummate professionals. Staff have been noted to go out of their way to help, such as by finding the route of a package, locating it quickly, staying after hours, and intercepting items to save a Christmas gift. They relate to customer issues, like missing packages or incorrect addresses and zip codes, and work hard to resolve them. However, some reviews note that sometimes they forget to scan packages and that the lack of a clear pre-paid drop-off zone can be a risk because there is always a line. Overall, the USPS is committed to processing and delivering mail and packages while constantly innovating to make customer experiences better.

1. Tacoma, Washington