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February 2024 by Rick Sanchez
It's okay but it's actively being underfunded by Congress. Call your rep and get the Post Office more funding.
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January 2024 by SW (TopRamen)
Horrible service, unhelpful, non motivational attitude when asked about passport. All I wanted was to send the application in & had questions. It's so sad how everything is self serve now and we don't care attitude. Do it yourself no questions. It just amazes me.
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January 2024 by E. Munoz
Hope I don’t jinx myself I always get employees who are great & quick thank you!
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December 2023 by Asia McChesney
First off Deija is amazing. The other staff are pretty nice as well. I’m amazed at deijas positivity. It’s a relief in a usps. Usually pretty uncommon ? Especially given the holidays with the long lines and all. I enjoy the self service machine. That’s helpful when I’m shipping smaller items. The staff even walked me through it with out me having to ask for the help.
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December 2023 by M M
The female postal workers are fabulous, helpful and very fast. The male workers are ok but one of them who seems to be a floater screamed at someone in line. Would have 5 stars if he was not aggressive towards customers.
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December 2023 by Jeana P
The manager at this post office today shouldn't be a manager. It wasn't even busy. I was the only person in line and two people for passports and you have two workers behind the counter. One looks past me and helps the passport people. The other one the manager takes away from the counter and here I am still waiting in line for stamps four freaking stamps.
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October 2023 by Naeomi Barringer
Had an appointment to get our passports here only to show up the day off to see a handwritten note saying all appointments were cancelled due to short staffing. which like fine what can you do but i feel they could’ve at least given us notice via email or text. luckily we went to the piercer county auditors office and were able to walk in and get our passports completed that same day! i’d recommend just going to them for an appointment instead don’t even waste your time or be bothered trying here. the auditor office is even a little cheaper.
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August 2023 by Kylie Muñoz
I am so grateful for the late hours and the outstanding customer service! Dayja and Tara (I hope I got their names right) were at the counter this evening with positive and joyful attitudes. They were helpful and efficient with all of the customers. The lobby was clean and well stocked. I drove across town because of the evening hours, but I plan to return here for future needs. It's worth the drive.
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July 2023 by Linda Smith
This Post office is going downhill. AGAIN I was there to mail a package and mind you its 8:30 am and they AGAIN are not open. Sign says open at 8:00 AM. This has happened quite a few times, USPS wants to keep raising their rates but give us this kind of service? WOW!!
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July 2023 by Seth
I dropped off a package with a pre-paid Ebay shipping label about an hour before closing Jun 28th. The guy asked if I wanted a receipt as he was about to scan the package in. I said no thanks and he bypassed the scanner then tossed the package to the side. The tracking now shows USPS hasn’t received my package. Either this guy is just lazy, they anticipate being backlogged over the holiday weekend and want it to look bad on my account instead of theirs, or someone is stealing packages. I guess we will find out in a week or so.Lesson learned, always get a receipt, or your package may not get scanned in.Update: The package did eventually get scanned in, but my advice still stands, allways get a receipt so any tracking delays are not on you.
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July 2023 by Jojo
Went to get my passport Arnold helped me! It was a fast easy experience! Arnold was super kind and helpful.
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July 2023 by C.M. D.
Customer service was absolutely terrible. Only 1 girl working at the register at first and the man who later opened another register to help us was not afraid to talk down on her saying 'you're a mess today' when computer malfunctions were out of her control. I brought in a large box without prior knowledge of where to write TO: & FROM: then had to rewrite it 3 times due to poor instruction after having to ask where to write it. Does every worker assume that everyone who walks in, is a part of their team with training on what to do? It's unfortunate that they're very short staffed but the attitude that we encountered today made the overall experience that much more difficult.
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June 2023 by Keller L
I come to pay to have a package shipped on 6/19 but the shipping counter was locked. there wasn't a sing explaining why and I can think of what federal Holliday it is. The time it took me to write this 10 people have gone in them came back out under a minute. So I am not the only one. My best guess is under stafing? I guess I'll try another one because I have to get this out today.
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June 2023 by Ahmed
Went there and it was closed........ The time shown on Maps did not reflect the actual store stores.
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May 2023 by Eugenia Edits
I have never witnessed such rudeness and unprofessionalism at a USPS until today. I went in because I had a passport appointment and I walked out because I could not stand to see how one of the male employees was treating customers. He was plain out rude and nasty to every single customer that had to interact with him. My last straw was when I saw him treating an older Ukrainian man who didn’t speak English well so poorly. The older gentlemen was having a hard time understanding the employee, and the employee was raising his voice at him and lecturing him as if he were a child. I was shocked by what I saw and immediately left. I will not be going back to this location ever again.
