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February 2024 by Polo Mendoza
It is beyond me why i need to make an appointment come 2 hrs later to make a wire transfer. There are 4 bankers sitting and 2 customers in the entire bank. Wells Fargo is the absolute worst bank. They have terrible service and borderline criminal practices. I am so over this bull... after 13 years of banking here i can tell you bank anywhere but here
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January 2024 by brett b
Love this branch of tellers and bankers
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December 2023 by Julie W.
I was recently issued a check for $10k that was made to me by one of their account holders. I was close to this branch today so I figured I'd go in and cash the check and just deposit the cash into my accounts sometime tomorrow. It's not often I will go into a bank to cash a check of this size or any size for that matter. Mainly out of common sense considering all the crime these days and also it seems like it can just be more of a hassle to cash a check when you're not a member of the bank that the check has been issued through. Especially when that check is more than several thousand. But I had time to kill and I figured I'd just go in and knock off something from my "to do list" for the next day. I have to say that it was a very pleasant experience and the teller (whose name I wish I could remember) was one of the sweetest ladies I've come across in recent times. We just chatted about the reasoning behind the check I was cashing and she was mindful to even count it as inconspicuously as possible. Which I was very appreciative of considering it was something I was worried about. That being the teller loudly counting the cash out for the entire lobby to hear. I didn't want to worry about having someone listening and thinking I'd be an easy target to follow home and rob. Which is exactly what I would've been. So for her taking the extra measure to assure I left there without any trouble was greatly appreciated. Over all my experience at this branch was nothing but positive and pleasant. The line was short when I arrived. The parking lot was full of available spaces that are directly in front of the entrance doors. And most importantly the teller was a very kind and helpful lady. I'd recommend this branch to anyone who is looking for a place to bank and lives within the vicinity of their location. However, I feel like it is important to state that my review is purely based on this one and only time I have visited this specific Wells Fargo branch. I can only hope that others will have the same experience as myself.
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November 2023 by Dennis B
Went in for some changes to my account and got nothing but excuses. This girl should not represent any company. Tempted to remove all my accounts. Still might
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November 2023 by Hannah F.
David M. At this branch was able to do all that I needed fast and efficient. Been going to this place due to the convenience of the location for a couple years. It's great to see it open! Highly recommend!
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October 2023 by David
I love my Bank ?But I wish they didn't close the drive through teller window
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May 2023 by Jackie J.
I came in to the bank, I will never go back there again teller HEAVY LEAH was horrible rude! She had A stretch like Key band been around her arm so I'm thinking she might be the lead teller. I pray not the manger! She acted like she was tired out of breath ,lack of enthusiastic and she has a job! She very unfriendly almost like she has the privilege of acting the way she wants. I've been to that location number of times and that was horrible customer service. I feel for her co-workers.. She even had a smart comment to say to me, I plan on writing a formal complaint with corporate office about her in details!
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November 2022 by lucky singh
I had worst experience at this location today. It’s 10/06/2022 I got there around 11:30am manager was at the window the bald guy, I asked very politely sir whenever you get chance I need your assistance. He responded back to me very rude way. I don’t know about others but it was not acceptable for me. Staff is nice always polite. I own 2 gas stations and both of them with Wells Fargo and top of that I pay fee to Wells Fargo for the services. If you are having a bad day don’t come to work. He called the cops on me and asked me to leave. I am depositing in almost $150,000 to bank every month from my both business accounts and this is how are getting treated. Wells Fargo thank you for that. A manager means he should be able to manage the situation not escalating it. It’s time to move to next bank I guess.
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June 2022 by Jackie M.
Several Wells Fargo bank branches in Pierce County, WA, have closed their drive throughs! Ridiculous! Do they know how hard it is for customers with disabilities to get in & out of their cars to go inside? Whether it's using a cane, getting a walker out of the car, or a wheel chair it's a huge Inconvenience. It's the customer service that makes them stink as a bank.
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June 2022 by David Rempe
Jennifer was very helpful and super sweet. If you are looking for a neighborhood bank with experienced staff that will make you feel at home, look no further
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April 2022 by Daysha C. Powell
I got here at 10:30 this morning the bank hours says that it is open, it is not open me and serval other people have been disappointed about the false hour schedule.
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April 2022 by Donita Reichelt
Horrible service! Are they open or not? It's very frustrating to drive all over town to find a Wells Fargo. They don't even answer the phone! What is going on??!!!
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September 2021 by Shellby McGee
This branch is always closed even though their door says they are open. I am always highly disappointed in this branch and can never get any service due to always being closed when they are posted as open. Its a complete waste of my time.
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April 2021 by Tackyman2011 T.
The best Wells Fargo branch? Well, it's in Parkland, WA at 15004 Pacific Ave. I needed to procure some documents for a legal proceeding. James, the manager, expedited the job for me and I was able to pick them up the next morning. The man is a doggone saint. The employees nearly always go the extra mile to give great service to their customers, and this is due to great management. As long as I live in the area, I will continue to use this branch. A big salute to all of you!
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March 2021 by Mr Lewis
this place is closed more than it’s open... ignore the posted hours as they change what seems like EVERY DAY! ... will be back monday to remove all my money so i can open an account with a real bank with real hours.
