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January 2024 by Robert Cann
The original email showed them delivering the same day they called to make a delivery appointment, I scheduled with them for the next day (today) from 2-5 and its 5:30 now and I've had 0 communication from the company, I've called 2x no answer and no return call.I told them I had plans today at 3 because I was expecting the delivery yesterday and they made no efforts to ensure they will be here and now I'm outside my delivery time!!Update...No delivery ever came and no contact with the company at all!
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September 2023 by Minsu Park
Imagine working for this joke of an organization
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March 2023 by Roma Petrik
Now STG trans, have the most horrible and unprofessional drivers in the country, in the ports they will cut you off and smile at you , possibly even say thanks.If their drivers aren't speeding, they're not XPO/STG....
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December 2022 by Jd Saleh
Do not book loads out of here I repeat do not book loads out of here loading is done by hand and takes 5-6 hours when you deliver to next stop you will wait 6-10 hours to get unloaded
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November 2022 by Steph Holt
Great staff
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November 2022 by Marjorie Lorraine Lassabe
Amazing service
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October 2022 by Vanessa Camanse-Wolf
Callled customer service. The call was entirely automated and none of the menu choices was not what I needed. There is NO live person to assist you. I would rate this a -1.
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September 2022 by Blake
XPO no call no showed me after they confirmed the appt several times. Waste of half a day waiting for nothing.
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July 2022 by Regina Erion
Delivery was delayed twice, when it finally arrived, it was badly damaged. Currently I'm on week three waiting for this "company" to pick up. I've informed Amazon that I'm not a storage facility, and will call xpo again tomorrow. They have 7 more days, after that I'll be contacting my attorney.
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June 2022 by Rodrigo Roim
They are disrespectful and blatantly lie to their customers
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February 2022 by Nicole Carney
Have waited 6 weeks for them to pick-up a furniture return from Amazon and they have canceled twice on the morning of the scheduled pick-up, again today after waiting 4 weeks for the 2nd appointment. No customer service assistance accept "sorry".
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January 2022 by Marsha Callahan
Where do I start ? I have been told every day for a week that my Westin bed was being delivered that day. The wait times on the phone are very long and twice I've lost theconnection or been hung up on. Im ready to do a charge back to Westin due to this horrid delivery service.pany.
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December 2021 by Mohamad haddad
Nice employee but slow
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November 2021 by People Freedom
Today on 10-22-21. Xpo truck # 159F06 speeding 25 - 30 miles in hour at PCT. Cut me off in front off my truck in port, very unsafe and reckless driver. Pulling container # TRHU- 528659-7. About 4:10. 4:15 PM. I hope this driver will get fired and he will learn a lesson...
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September 2021 by Tyler Crabb
Horrible customer service. You call to schedule someone to come out and install your stuff (which was a service I paid for) and I always was told the warehouse would call in a couple of days. This went on for 2 weeks before I called the company I bought my products from and complained. Then they got someone else to install it. I will now cringe anytime I have something coming from xpo.
