-
March 2024 by John Oliver
Staff was too busy flirting with his girlfriend to check us out
-
December 2023 by Edna Swenson
Customer service was excellent. The young lady at the Tacoma Mall tried her best to get the shoes that I decided to her. All over niceness. Tacoma Washington
-
December 2023 by Ricky Umayam
Had a really great experience shopping with my daughter. The staff was super helpful. Molly has such a great attitude and is great at her job.
-
August 2023 by Ronald Laylon
Good service.Shout out to Zach.
-
July 2023 by Jacqueline F.
Nothing for me here, but the grandkids found some stuff. The store was nice and clean and claustrophobic. Wow, I know that real estate is pricey but they had so much stuff in here. Not to my taste, but if you are looking for a place with lots and lots and lots and lots of shirts, then you've found it.
-
July 2023 by Public Possum
Based on my experience here, the associate I encountered and spoke to was friendly. Store was neat and organized. Prices were semi-reasonable. Would recommend and return.
-
July 2023 by Not Shown
Based on my experience here, the associate I encountered and spoke to was friendly. Store was neat and organized. Prices were semi-reasonable. Would recommend and return.
-
March 2023 by John Selden
I’m pretty angry right now….angrier than I thought I would be. To be fair, I bought this jacket from a friend….but it was pristine and unworn. It had been sitting in his closet for a while. I wore it a single time and it is literally falling apart. The female manager at Zumiez even acknowledged that they sold this jacket at a certain point but wouldn’t do anything for me. I bought the jacket for cheap so it isn’t a huge loss but it’s a principle kind of thing. This is a cheap jacket….plain and simple. After a single use it is absolutely thrashed. Zumiez needs to make that right or I’m no longer going to shop there. All this jacket did was sit in a closet for a couple of years. If Zumiez wants to acknowledge that their products don’t last for more than a couple of years, fine. But otherwise, I’d like for a concession to take place. Aperture made this jacket and Zumiez stood by that brand enough to sell it. The buck stops with Zumiez. The fake leather on the sleeves is absolute cheap trash. Pictures are attached. The cracking in the pleather you can see in the picture is happening all over the sleeves; not just where I photographed. I repeat, I wore this jacket for ONE trip up to Stevens pass.
-
September 2022 by Erica Lindsey
I brought my future freshman son in to do some school shopping. The manager was absolutely amazing and helped us find everything we were looking for. Some items were not in stock in his size so we placed an online order and the items shipped same day. Thank you!
-
September 2022 by Samantha Fisk
I gave it a 5 star because I think it needs to be heard! when I called to ask about wheels and if they re grooved them she had no idea what I was talking about!!!! Told me skate wheels don't have grooves in them and it was almost like she laughed at me......you really should train your staff about wheels especially if you're a board shop.....
-
May 2022 by John S.
Came into return some wheels purchased. The Caucasian manager preceded to racial profile me "accusing me of using the wheels" when they as a company don't have a set in stone return guideline. Whyte manager proceeded to show off his Nissan skyline T-shirt, I don't think he noticed the marinara sauce on his tee. He definitely a "BRAHH", " you know the white boys that act hard use the "n*hardR" then call security on some hoe a** b**** s**** Crying for security. Claiming he's scared for his life. Now I'm circling the parking lot waiting for him to clock out NORF
-
March 2022 by Peter Stanley-Swope
I ordered everything online, but opted to pick up in store. I called in advance and was assured by the Zumiez employee, "Mikey," that everything was ready to pickup. Got there and was greeted and helped immediately. Mikey had my order ready and even offered to put it altogether for me. Did it in less than 10 minutes, and he was super helpful and friendly. The customer service I received was honestly super surprising but refreshing and appreciated. I will be back for future purchases ( got 2 other birthdays coming up).
-
December 2021 by aliya r
the people who work at this store are amazing. they really get to know you one on one & make you’re experience very worth while ? I’ve been coming to zumiez at different locations for years now and the employees are why I keep coming back :)
-
December 2021 by Marcel Jones
You know Jonesy dont rate it unless it's good, and this Zumiez has friendly staff as well as an appealing store front. When you take a look at the right time you find some rare drip, and is definitely worth taking a look at if your looking to wave the magic wand on your wardrobe! Pricey to some but reasonable depending on what you like!Visit Zumiez!
-
August 2021 by Lola Leslie
If you want more bang for your buck, this is the pkace to go.
