“Best Clearance section! Lots in the plus size and variety of styles and options. Service is good but my only complaint is they always have some miscommunication about the sales. Otherwise great clothing options for the whole family.”
“came in looking for my size and left with emotional support, directions, and a renewed faith in humanity.
Victor didn’t just help me find clothes—he helped me find purpose. Okay maybe not purpose, but definitely the right size and a whole other store that had a sold-out collector’s item I was hunting for like it was a rare Pokémon.
He didn’t even work for that store. I don’t know if he’s on payroll or a side quest NPC, but either way—he crushed it.
So kind, patient, and helpful. I will be back.
Give this man a raise, a parade, and maybe his own theme music. MVP energy.”
“JCPenney has really stepped up their game. I was looking for new work shirts and couldn't find what I needed. I found an amazing associate, SEVILLA! She happily walked around for 5 mins looking for what I needed. I would have never found them without her! They were out of my size, so she took me back to a register, looked them up and placed an online order for me. I ordered 5 and they showed up in 4 days to the store. The pick up was so organized and the lady working was so kind. In and out in 5 mins with my 5 well made Liz Claiborne button-down collared black work shirts. I will be shopping here more often if the service remains. Sevilla, You we're amazing! Thank you for your great customer service!”
“They mainly sell baby and children's clothes, but they don't carry toiletries such as baby shampoo.
I was impressed by how kind and cute the staff members were.”
“Love H&M found a perfect small blue dress for me for the weekend:)!! But as I was waiting for my sister at the register a loud blk woman was being rude to a asian boy about the return policys,curious myself I've checked my recipient as well,but as I watching the woman got even louder towards the tattoo man as he step in and called him a racist for not willing to understand and making up her own terms,by far l love this store and staff but i understand the inconvenience of inconsiderate customers can be rude and excessive,I've worked in retail before and when customers use the race card for a excuse to win over individuals is frustrating it's not a tool,overall the tattoo man is kind to his customers,he gave my daughter a birthday discount for her,i thought it was sweet of him to do so,she loved it, i hope these employees, keep hanging in there for rude individuals that gives them trouble and push through”
“I came in today looking for new clothes since it’s almost back to school season and I went shopping for my kids. Upon arrival I was greeted with a warm smile and I felt welcomed as soon as i walked in. As I continued my shopping, some prices were on point while other prices weren’t so on point. Long story short as I continued to checkout the clothes for my kids, I was rung up by a kind young lady named Amani. Her customer service was beyond amazing and she kept a good attitude and positivity throughout the interaction and she helped me with my prices. I feel more retail stores should have somebody as positive as Amani. Thank you Jcpenney”